Quality books and kits for educational curriculum publishers and corporate training professionals.

Lead multi-million-dollar kitting projects – Manage Labor costs, hire and train staff, purchase equipment.Reviewed daily metrics such as throughput rates, labor utilization, cycle times, taking corrective action when necessary.Established key performance indicators to measure program success and identify opportunities for improvement.Implemented Lean Six Sigma principles across multiple departments to streamline operations and reduce waste.Successfully coordinated with internal departments such as accounting, logistics, and sales to resolve any issues that arose throughout the order process.Implemented Logistics system and integrated it with our WMS to increase visibility, reduce time, and to easily reconcile month end close.Implemented production software for order tracking and production output.Implemented new sustainability program that allowed for the replacement trees used for paper in the printing process on behalf of our customers.

Setup digital printing department to bring all direct mail services in-house.Added embroidery, pad printing, and sublimation for JIT inventory program increasing margin by more than 20%.Worked with dev team to expand online customer platform to include 3PL ecommerce services.Tracked key performance indicators to measure progress and identify areas of improvement.Developed and implemented process improvement strategies to reduce costs, improve customer service, and enhance organizational efficiency.Drafted proposals outlining scope of services, timeline estimates, budgets, and other relevant details for prospective clients.

Expanded sales to existing customers. Reviewed customer portfolio looking for opportunities to help our clients be more successful. Managed Salesforce opportunities funnel tracking. Managed onboarding of new clients as well as software implementation of our Marketing Platform and 3PL services.

Develop operational efficiencies and improve workflow. Work directly with clients on product offerings and assist with helping our customers grow their business. Our focus is all print related products including digital, wide format, and promotional products. Daily we improve our B2B technology offering via web portals for many of our franchise businesses. One stop print website that supplies multi-locations with all business acessories. Letterhead, business cards, menus, direct mail, every door direct mail, signs and banners and most anything a new franchise or business office would need.

Start-up CompanyDrive brand awareness through website, email, social, and physical media.Assist with new client acquisition and onboardingAttend tradeshows, recruiting events, and training seminars

Led organization through growth from 25 million to 90 million in annual revenue.Managed more than 150 operational employees - Manufacturing, Purchasing, Warehouse, and DistributionLed project team through installation of Sage ERP and WMS resulting in 98% inventory accuracy across more than 20,000 Sku's and multi-locations.Negotiated 3PL and freight contracts that increased margin more than 10%P & L responsibilities for all manufacturing and distribution departments - Consistently managed a profitable gross margin

Managed a service department operation that provided satellite office covering installations and spare parts for North and South American regions; company supplied injection molds for CD/DVD/Blue Ray replication.• Established business relationships with clients and travelled on-site during installations for support and training.• Gained expertise in injection molds and plastic flow with a specialization in polycarbonate; partnered with research and development personnel on testing and data collection.• Opened an office in Los Angeles, managing setup of warehouse and office space, inventory system, domestic and international shipping options, and office branding strategies.• Decreased freight costs 20%+ by restructuring logistics contracts and offering additional shipping options.• Supported website design efforts that increased web traffic by more than 50%.• Contributed to R&D efforts for HD and Blu-Ray product testing.

Supervised 32 operators and 8 engineering technicians in CD/DVD production for a 24/hour manufacturing company; managed equipment uptime, production numbers, production yields, and capacities.• Monitored cost of goods, overhead, labor, sales, quality assurance, and Lean manufacturing functions.• Improved machine utilization more than 15% which resulted in increased machine capacity and higher yield.• Achieved ISO 9000 Certification.• Completed injection molding training and certification, two years of plastic processing courses, and a two-year mechanical engineering apprenticeship.