Eric Moore Email and Phone Number

Conducted comprehensive QA analysis of software development processes using Python, ensuring the delivery of high-quality software products.Proficiently configured virtual machines (VMs) with VMware's vCenter, optimizing testing environments to enhance efficiency.Utilized Postman to analyze API data and system architecture, significantly contributing to improvements in software quality and reliability.Played a pivotal role in software testing and quality assurance with Cisco's QALI,… Show more Conducted comprehensive QA analysis of software development processes using Python, ensuring the delivery of high-quality software products.Proficiently configured virtual machines (VMs) with VMware's vCenter, optimizing testing environments to enhance efficiency.Utilized Postman to analyze API data and system architecture, significantly contributing to improvements in software quality and reliability.Played a pivotal role in software testing and quality assurance with Cisco's QALI, validating the performance of ACI networks in data centers and ensuring seamless operations.Demonstrated exceptional debugging skills by efficiently resolving Python code issues with IPDB, facilitating smooth and error-free execution of software applications.Established a virtual testing infrastructure using Terraform, further streamlining the testing process. Show less

Collaborated actively in the development of Behavior-Driven Development (BDD) testing scripts, playing a crucial role in enhancing the reliability of the software through systematic and scenario-driven testing.Skillfully responded to ticket requests by adeptly modifying JSON files, ensuring seamless alignment with project requirements and addressing specific needs with precision.Managed software version control effectively using GitLab, facilitating streamlined team collaboration and… Show more Collaborated actively in the development of Behavior-Driven Development (BDD) testing scripts, playing a crucial role in enhancing the reliability of the software through systematic and scenario-driven testing.Skillfully responded to ticket requests by adeptly modifying JSON files, ensuring seamless alignment with project requirements and addressing specific needs with precision.Managed software version control effectively using GitLab, facilitating streamlined team collaboration and providing transparent version tracking, which contributed to the overall efficiency of the development process.Meticulously handled local and remote device file management on both Mac and Linux platforms, showcasing versatility in navigating different operating environments.Made valuable contributions to software updates and product building within an agile/scrum framework, emphasizing adaptability and active participation in the iterative development process. Show less

Demonstrated exceptional problem-solving prowess by successfully resolving intricate network engineering challenges, showcasing a deep understanding of technical complexities.Utilized Wireshark to pinpoint traffic throughput, leveraging data from Cisco's Embedded Packet Capture (EPC). Conducted in-depth analysis of TCP and UDP architectures, port numbering, and implemented C code filters to extract relevant information. Identified patterns within network conversations, such as SYN, SYN ACK,… Show more Demonstrated exceptional problem-solving prowess by successfully resolving intricate network engineering challenges, showcasing a deep understanding of technical complexities.Utilized Wireshark to pinpoint traffic throughput, leveraging data from Cisco's Embedded Packet Capture (EPC). Conducted in-depth analysis of TCP and UDP architectures, port numbering, and implemented C code filters to extract relevant information. Identified patterns within network conversations, such as SYN, SYN ACK, ACK, and RST.Innovatively built network recreates for testing IOS and hardware deficiencies. Constructed a hardware mock-up mirroring the customer's network, installed matching IOS version software, incorporated the customer's device configuration file, and conducted thorough testing to identify and understand failures. This comprehensive approach ensured robust testing of IOS and hardware interactions. Show less

Played a pivotal role in enhancing network stability by adeptly modifying DNS server entries and generating IPv6 addresses to align seamlessly with IPv4.Leveraged advanced tools like Paramiko and Netmiko to securely access routers via SSH, fortifying network security measures.Contributed significantly to organizational goals by ensuring the maintenance of service levels and reliability standards. Collaborated effectively with cross-functional teams, strategically prioritized objectives,… Show more Played a pivotal role in enhancing network stability by adeptly modifying DNS server entries and generating IPv6 addresses to align seamlessly with IPv4.Leveraged advanced tools like Paramiko and Netmiko to securely access routers via SSH, fortifying network security measures.Contributed significantly to organizational goals by ensuring the maintenance of service levels and reliability standards. Collaborated effectively with cross-functional teams, strategically prioritized objectives, and developed solution-based software to address complex challenges.Assumed responsibility for monitoring, maintaining, and resolving issues related to servers, network configurations, and software applications. Administered and monitored system availability and performance using SolarWinds, ensuring optimal functionality.Executed new connection requests by physically connecting Nexus switches in the plenum space, demonstrating hands-on expertise in network infrastructure.Served as the first response to router outages across the EPA's network, promptly addressing reported incidents via email. Utilized an Excel spreadsheet to look up router information, logged into the router via a jump server, issued commands to assess uptime and BGP connections for both IPv4 and IPv6. Completed the process by submitting a comprehensive outage report to management. Show less