Eric O'Brien Email & Phone Number

California, United States

Chino, California, United States

Founder and leader of small internal consulting team specializing in process improvement and project management for $1.1B grocery refrigeration company. Collaborates with sales, engineering, and marketing teams to streamline business development activities by executing projects that enhance processes, tools, communication, and analytics.● Developed and implemented standard process improvement project management and governance process.● Composed standard process for establishing design review checkpoints throughout product development lifecycle that has resulted in the reduction of prototype design errors by 50% on average.● Created Hussmann’s Customer Onboarding Program that functions as a project management framework reducing project risk and improving delivery execution of complex customer opportunities.

Chino, Ca

Responsible for all engineering process improvement initiatives at Chino Specialty including defect reduction, BOM accuracy, business evaluation processes, design standard development, and interdepartmental communication systems.● Converted EFR process to SharePoint while adding automated communication and accountability systems. Reduced average evaluation time from 3 weeks to 3 days. Improved post-order disposition from 0% to 100%.● Championed initiative to reduce extra parts on BOMs by analyzing defect data, leading cross functional reviews/actions, and identifying configuration opportunities. Extra part reduction of over 40% since August 2019.

Commerce, Ca

Director of Operations for $250 million produce company. Responsible for managing the daily execution of the packaging, warehousing, and maintenance departments and their 300 employees. Developed and drove the strategic vision for the company in collaboration with the other members of the executive team.● Guided the operation through the integration of a new ERP system. Collaborated with IT, sales, quality, and inventory control teams to adopt new WMS technologies for warehouse and packaging departments. Established control points and developed metric dashboards to monitor adoption rate.● Designed and launched a management training program to develop leadership skills across all levels of leadership from leads through senior managers.● Led continuous improvement project that increased machine throughput by 40% and improved EBIT percentage by 1.3%. Generated daily and weekly efficiency reports to measure and drive progress by shift, line, product, etc.

Redlands, Ca

Rotated between managing inbound operations and directing inventory control/quality department for $1 billion Amazon fulfillment center. Was responsible for inbound shift planning, freight scheduling, staffing, and operational flow as well as leading building-wide programs for inventory accuracy, quality, and defect reduction.● Increased inbound throughput from 19.3 units/hour to 33.1 units/hour year over year. Increases were direct result of 5S implementation, improvements to process flow, and establishment of standard work practices.● Developed peak season inventory consolidation strategy using SKU-location analysis that allowed our building to operate a storage utilization of 117%, the fullest in the entire North American network.● Led inventory control department in analysis of trends in both inventory defect data and predictive metric data. Established standard work practices, operational audits, and control points to prevent errors and prohibit defects from traveling downstream. Prepared and presented weekly analysis on results to regional director.

Commerce, Ca

Developed operational procedures, control systems, and software solutions to grow profitability by increasing accuracy, lowering shrink, and optimizing processes for $250 million produce company. Supported management and participated in high-level decision making by creating custom dashboard reports and cost accounting systems.● Established productivity standards using data collected through time study and custom ERP reports. Instituted labor productivity tracking into warehouse achieving productivity increases of 25%.● Formulated full-service pricing models for production and packing department to identify costs and target prices. This model was used to price all new business opportunities and renegotiate existing service contracts.

San Pedro, Ca

Coordinated continuous improvement initiatives for $110 million contract warehousing business. Developed business and profitability models used to negotiate customer contracts and drive optimization activities. ● Designed processes, methods, and physical warehouse design for all new clients. Managed new client integration into warehouse during critical start-up stages.● Coordinated responsibilities of management, maintenance, IT personnel, and outside contractors to facilitate the completion and commissioning of a $2.5 million unit sortation machine.● Performed SKU velocity analysis and optimized SKU pick locations for all customers resulting in up to 20% increase in pick rate.● Developed capacity and staffing planning tools used by management team to efficiently schedule daily temp labor.

Masters, Business Administration

Activities and Societies: Beta Gamma Sigma Honors, First-year Core Representative

Graduate Certificate, Financial Analysis And Valuation

Master Of Business Administration - Mba

Bachelor Of Science, Industrial Engineering

Activities and Societies: Purdue Student Government Leaders Forum, Student Orientation Committee, Mortarboard Mentorship Program, Old.