Eric Evans Email & Phone Number

Currently employed at the Space Center Summit in Lee Summit, MO location for the Federal Governments, National Records Center. Specializing in Homeland Security and Immigrations Services for active, temporary and retired classified immigration records. This position requires complete confidentiality as well a level four government secure clearance and impeccable background check with yearly government security testing. The PCC/Quality Control compiles records from production while insuring governmental established requirements are maintained. The position requires that audits are performed on individual departments measuring consumption of material, volume control of incoming, stored, and shipped restricted documents summaries are reported to department management. The PCC performs any combination of the following duties: compile and record productions data from customer orders, work tickets, insures product specifications, departmental reports and individual performance & error reviews.

Overland Park, Kansas

Responsible for Projects for all OEM; Ericsson, Acatel-Lucent, Samsung for 4G LTE deplloyment. Task to get 4G under budget for project ready Network Vision capacity ready. Experienced Project Managing of complex projects for Sprints Network Vision upgrades. Including all aspects of wireless management for project milestones of leasing, acquisition zoning, wireless site cabinet power upgrades, wireless site tower upgrade and modification complete for capacity, software loads, power upgrades and hardware. I have proven team leadership qualities with special expertise in communicating and deployment of large scope projects on cell sites working within interdepartmental teams, also with other telecommunication providers such as; Ericsson, Alcatel Lucent an Samsung.

Overland Park

Perform NO Harm reporting on New York City regional cell site updates. Work with Optinization and RF Engineer to resolve new and updated cell sites for acceptance to Sprint network for exceptional CDMA and EVDO performance.

Extensive experience in managing complex RF projects through initiation, test and implementation. I have proven team leadership qualities with special expertise in communicating and completing interdepartmental projects. Background includes Software Development and System Test on leading-edge telecommunication products designed for utilization in U.S. and World Markets.• Monitor RF for peak performance of the wireless network through testing of traffic capacity, performance of equipment, and network optimization through research reporting and utilization of BSM sites utilizing UNIX commands. • Analyze symptoms for accurate geographic isolation of complicated customer andnetwork problems for reporting to FCC (Federal Communication Commission), especially for e911 and large customer outages. • Identifies network errors and alarms on end to end parameters within DMS-MTX and BTS alarm diagnostic and oversee hardware resolution restoration of equipment through external resources such as Local Exchange Carriers Nortel, Public Safety Access Points, and Field or Switch Technicians on IDEN (push-to-talk Q-Chat), CDMA and LTE platforms.• Provide RF proactive and reactive network troubleshooting, of 10k routers, RNC traffic capacity, DMS-MTX, and EMO element management system (1xEV-DO) through coordination and restoration of service affecting or potentially service affecting network events/issues. Such as identifying and assisting with card replacement or parameter changes, also network affecting CMC (Change Management Control) events at sites for switch equipment. Also, identifying either equipment outage times and establishing bridges communication with the appropriate agency during major events.

• Project Managed, Special Customer Arrangement (SCA) for Network Translations for Domestic and International request. Reviewed all request, discussed feasibility and pricing of project, also insuring times of request milestones. Scheduling deployment with Translation department and customer for implementation. Verified completions and customer satisfaction of special request. • Designed and implemented dynamic routing plans for the Cable Network groups while mentoring/training cable teams that reported directly to me.• Created a team to implement Numbering Plan Area changes to ease customer transition into a new geographical dialing area. • Involved in the development of VoIP (voice over internet protocol) emergency 911 turn-up and maintenance.

• Lead Technical Support Specialist responsible for customer specific project request on their Service Level Agreements, Key Point Indicators (SLA/KPI) for Government, Domestic, International, and VPN service enhancement. Performed evaluation of Vender Least Cost Routing, testing and installation of customer specific project requirements. • Collaborated with Suspense Revenue Research on issues with Facilities Management System for discrepancies. • Designed and maintain government project for international monitoring with Corporate Security.

• Lead Project Manager responsible utilizing a team of seven analysts for project to upgrade from ATM to VoIP, implementation of product services involving departmental or cross-functional teams focused on the delivery of new or existing projects• Primarly responsible for the turn-up of thirteen Telcordia’s Service Managers, wherein I delegated the workload of ten system specialist.• Interacted with International Telecommunications venders worldwide on access resolution.• Member of the Intl. Quality Team, promoting a strong bond between international carriers by attending meetings in the US and Mexico.

• Provided on-call support for network trouble issues from individual to citywide disaster outages by working with other support groups concerning, hardware, operating systems, issues on wired and wireless networks during working hours or remotely as part of 24 x 7 on-call coverage. • Maintained VPN (Virtual Private Network) switch translations for Fortune 500 customers. • Providing software upgrades to Sprint / Nortel software and database reconciliations to keep the Sprint Network current.• Worked extensively with Nortel DMS 250/300 switch technicians for Network’s customer service.problem reported and escalated within TRS.

Certificate, Project Management

Ba, Liberal Art And Science

Activities and Societies: Golden Key International Honor SocietyGraduated "Cum Laude"