Eric Stoddard Email & Phone Number

Springville, Ut, Us

Draper, Utah, Us

Draper, Utah, Us

As a corporate trainer in the customer experience department, it’s been a privilege to work at the side of hundreds of employees going through training at BambooHR. Those individuals eventually face customers and I want them to be exceptional with every interaction. With that in mind, here’s a piece of my experience in this role:In-person and Remote Instructor-Led Training Opportunities- Lead both 1:1 and group training sessions; tailoring needs to individual learning abilities.- Creating/delivering content that is meaningful, hands-on, and helps bridge the gaps.- Meeting individuals where they are but also helping them see how they can excel!Content Creation, Collaboration, and Delivery- Identify and own improvements to content that impact the new hire experience.- Volunteer for and take ownership of content creation/process improvement projects (both large and small). These changes not only impact the employee experience but also make processes more efficient for our training team.Manager-like Responsibilities- Guide, coach, and lead both new and current employees to be successful contributors in their roles.- Evaluate performance and hold crucial conversations to help employees overcome hurdles and meet expectations.Culture Champion- Protect, promote, and take responsibility for the BambooHR Values!- Own my personal performance, constant learning, career growth, and contributions!- I am responsible to make my contribution count. This means I put forth my best effort each day, own mistakes, and do things better next time.- I know I don’t know everything. This means I am open to collaboration, ideas, and the strengths of others. We focus on the outcome we want to achieve and go after it together.

Draper, Utah, Us

What I do:Fight to achieve goals, have fun, and improve quality of life for others. Beyond this, I also...- Create remarkable experiences for clients and colleagues on a daily basis.- Aid and guide individuals/leaders to be high contributors in their company.- Encourage retention by presenting expansion opportunities that elevate a client's contribution.- Help clients make the connection between the product and the value it provides for their company.- Interact with thousands of clients on a consistent basis; becoming their friend and serving them in exceptional ways.- Create on the spot individual training that informs, guides, and helps clients execute.

Draper, Utah, Us

- Completed over 40 implementation projects which have helped increase the company's revenue.- Helped generate leads by representing BambooHR at an hr conference.- Assisted in the development of data import templates that elevate the data process for project managers and clients in implementation.

Rexburg, Idaho, Us

As a newly formed department when I started, this was a great opportunity to build and deliver value in the following ways:- Content suggestions that enhanced the department website.- Collaborated with the creative teams on campus to create and deliver quality media and website content.- Initiated and discovered several processes that delivered more time to key stakeholders in the department.- Interacted with or trained more than 500 students over a period of 3 years on technology that helped them be successful in school.- Owned the project, planned, and produced 6 video tutorials still used to train students on software meant to help with reading efficiency.

Ammon, Idaho, Us

During my time at Netmark, it was a privilege to work on the following:- Collaborated with other interns and leadership to develop content for social media platforms.- Engaged with potential leads on Periscope.- Researched health and dental industry verbiage in order to create content for template websites.- Scheduled social media posts on Hootsuite.- Assisted in strategy and SEO collaboration research for a client.

Grilled Cheese Anyone?Toasties Gourmet Grilled Cheese was a micro business that gave a group of business students including myself the experience of operating and growing a start-up company. Over the 9 week period of operation, I learned how to coordinate among multiple departments, make time-based critical decisions, and meet the needs of a target group of customers. As a product manager, I coordinated with my colleague to launch 2 menu items that contributed to revenue growth within the last 2 weeks of the 9 week experience. The company as a whole generated over $16,000 in revenue over a 9 week period of time. My contribution to this growth included: - Management or support of 3 main marketing/sales events. - Conducting quantitative and qualitative research to gain customer insights. - Coordinated with finance, marketing, and operations in a fast-paced environment. - Negotiated deadlines with the State of Idaho Health and Safety Inspector. - Developed an awareness of the importance of cross-functional collaboration. - Gained valuable people/leadership skills while collaborating with 17 other individuals.One major key insight I gained is to learn how to treat people the way they want to be treated, in order to move a whole organization towards success.

Rexburg, Idaho, Us

Assisted the publicity director along with a small group of colleagues who were charged with the task of developing media for advertising. The mediums included posters, flyers, web banners, and social media. I gained first-hand experience using Adobe Photoshop, Illustrator, and InDesign. I learned the importance of understanding not just my role, but how the department interacted with other departments such as University Communications.

Bachelor Of Science (Bs) Business Management, Marketing, Web Development, And Related Support Services

Education record