Eric Ramírez Email & Phone Number

Mexico City, Mexico

• Leading the creation and execution of strategic plans for financial sector companies, ensuring sustainable and innovative growth.• Collaborating with senior executives to align business strategies with organizational objectives.• Implementing digital transformation initiatives, operational optimization, and data-driven analysis to maximize business performance.• Designing and overseeing innovation projects aligned with market trends and organizational goals.

Ciudad De México Y Alrededores, México

• Facilitate workshops to cross functional teams including executive, senior and entry levels accordingly, helping organizations to break down barriers when facing a volatile, uncertain, complex and ambiguous future.• Coach entrepreneurs to find their sweet spot, discover business ideas, develop business plan and setup their digital business supporting them until their first sale!• Facilitate creative problem solving• Conduct CPS and Design thinking sessions• Conduct organizations to achieve innovation and digital transformation• Develop and deliver training courses related to leadership, creativity and innovation.• Executive coaching•University Talks

Cdmx

Mexico

• Agile Implementation for Insurance and Retirement Fund Administration business lines• Run design thinking discoveries with potential customers and users understanding their needs, desires pains and gains.• Value Proposition design and enhacement• Product Management• Agile and Innovation coaching within my teams• Manage Scrum teams (Scrum Masters, Product Owners, Tech Leads, Dev team, UX/UI)

Co-founderBrand identityBusiness & Marketing StrategyProduct and Service design

Mexico City, Mexico

Sourcing Services Centralization

Mexico City

• Managed Strategic partnerships across 13 global functions (171 FTEs), providing consulting services in project management, process improvement, change management, and innovation• Led the innovation ecosystem discovery for North America and Latin America, working with startups and innovation hubs to drive new business solutions• Facilitated innovation workshops, receiving over 300 qualified ideas in 6 months, leading to the implementation of +23 strategic and operational projects focused on operational efficiency and new revenue channels.• Foster internal communities (Wellness, Actuarial & Analytic, Philanthropy, Diversity & Inclusion, Learning & Development)

Ciudad De México Y Alrededores, México

• Implement the Strategic Project Management Office (Methodologies, Processes, Politics, Procedures, Tools and Techniques; selecting and hiring project managers, resources allocation)• Provide PM Services to 1k people within the 4 group’s companies (2 Insurances, 1 Reinsurance and 1 Contact Center) managing a portfolio with +30 strategic and tactical projects which range from 500K to 100M MXN with a team of 3 project managers• Facilitate strategic workshops.• Build and maintain relations within the 4 group’s companies to identify opportunities and synergies.• Lead the Innovation Lab (Explore Design, Prototype and Implement new products, channels, services and processes focusing on insurTechs and finTechs)• Report and present the Project Portfolio Status to the Steering Committee

• Manage key company projects• Collaborate with involved areas within the projects• Facilitate communication and mitigate risk factors that may divert projects• Foster close communication with corporate.• Implement and maintain Project Management best practices (PMI Aligned)• Promote the culture of quality and growth within the organization

• Main liaison between USA and Mexico, responsible of the insurance and extended warranty products implementation• Country representative on International Project Prioritization Board (creating synergy between country needs from America, Europe and Asia)• Project Manager (New Business projects)• Conduct Interviews with key business users to gather information on business processes and users• Analyze Commercial and Operational Business needs identifying risks, opportunities and impacts within the company areas.• Cost-Benefit Analysis• Assess the impact of current Business Processes on users and stakeholders• Recommend operational improvements based on tracking and analysis• Develop and Implement customized solutions based on our client needs

Mexico City

Department: Project Management Office• Project Planning• Implementation of an IT Project Management Solution based on Microsoft Project Server 2010 and SharePoint as a collaboration tool• Provide continued maintenance and configuration bug fixes supporting the PM Solution• Project Management Methodology development (PMBOK aligned) according to business needs• Project Management Methodology trainer• Project Status Report (Strategic and Business as Usual projects)• Develop Data Mining and report findings

Mexico City

Department: Strategy Execution (Commercial Line of Business)• Budget Control• Tracking expenses distribution across Business Lines• Develop and Implement a Cross Selling Tool to be used by the Sales force in a daily basis

Master'S Degree, It Management, High Academic Achievement Certified By Laureate Education

Digital Transformation Strategy, Tech Transformation

Creative Leadership And Facilitation For Innovation, Creativity

http://creativitycertificate.com/ The Certificate is fully endorsed by the International Center for Studies in Creativity (ICSC), a unique.

Bachelor'S Degree, Administrative Computing Systems, Best Score From Generation 2009 On Ceneval

Activities and Societies: Contribution on "Portal Web Educativo" Project