Eric Hull Email & Phone Number

Greater Chicago Area

Specializing in business transformation with a focus on modernizing the technology stack. Engagement manager understanding business requirements, leveraging technology solutions, and improving processes to deliver stakeholder value.

Itasca, Illinois, United States

Managed team of 8 in North America, Europe and Asia focused on web development and customer experience platforms. Oversaw Service Desk staff supporting 2 greater Chicago area locations with 500 employees. Reported to CIO. • Managed $1.5M IT online budget, reducing spend 10% year over year, by introducing new technology platforms and hiring lower cost consultants and offshore employees.• Migrated vendor-hosted services into company-run Amazon Web Services (AWS) environment, decreasing spend 50%.• Led development team that created Serverless AWS environment, eliminating costly licenses and producing API feeding product data, supporting websites, SalesForce and E-Commerce site.• Implemented team collaboration tools including Slack and Atlassian-JIRA / Confluence, growing productivity 10% per resource.• Deployed Jitterbit ETL tool, allowing for disparate business systems to be connected and transact data.• Conducted Journey Mapping sessions with vendor and management team, determining specification, timeline, $1M budget for global 360 customer experience platform and negotiated contract.• Established comprehensive security systems, including surveillance cameras and access control systems, mitigating product theft at manufacturing facilities. • Installed new Avaya enterprise phone system, supporting multiple locations and providing failover, achieving 99.9% uptime.• Assigned to CEO’s office as Project Manager for 18-month global headquarters build out, assembling project team of architects, general contractor with 40 sub-contractors, A/V vendor and IT infrastructure team. Managed $16M co-location project relocating 100 employees to 34K square foot state-of-the-art office environment with amazing branding elements.o Translated cross-functional stakeholder requirements into technology solutions, driving improved business processes and systems.

Itasca, Illinois, United States

Directed team of consultants, vendors, and 4 internal staff focused on web development and E-Commerce solutions. Reported to CIO.• Led project team in replacing 10-year old antiquated website with new site, allowing for global expansion of brands and maintained by internal staff.• Partnered with Sales and Marketing and built out technology team of vendors and consultants, facilitating execution of $1M website development project on schedule and under budget.• Liaised between IT team and business stakeholders at acquired company ERP integration project, leveraging corporate enterprise resource planning system for new brands and products.• Implemented Informatica PIM, developing central repository for hosting company product data.• Decommissioned 750K square foot manufacturing facility and relocated remaining corporate staff to 15K square foot office space, constructing build out with new network / telephony infrastructures.

Franklin Park, Illinois, United States

Reported to the General Manager and supported all technology requirements for a 750,000 square foot manufacturing plant and office space housing 1,000 employees.• Team lead for PC technicians and service desk associates.• Network Administrator supporting file sharing and e-mail applications.• Created an Ethernet based star topology with a fiber backbone and 450 network nodes.• Installed wireless access points for 100% facility coverage supporting both office and manufacturing environments.• Established advanced warehousing, time and attendance and shop floor data collection systems integrated with ERP system.

Franklin Park, Illinois, United States

Reported to the Industrial Engineering Manager and Plant Manager responsible for streamlining manufacturing processes, improving efficiency and reducing costs. • Co-Developer of new replacement parts cage and inventory control system that automatically generated replenishment reports as stock on hand was depleted.• Maintained incentive rates for union manufacturing facility.• Created layout drawings for manufacturing equipment and product layouts for warehouses.• Performed time studies and cycle counts to verify 100% efficiency and utilization. • Controlled part and equipment drawings to latest revision assuring everyone was working with the same revision.

Associate Of Science In Business

Industrial Engineering