Eric Mitchell Email & Phone Number

Oversee all technical aspects of account and serve as primary client contact to deliver first-rate technology services and solutions for Salesforce.com’s Dreamforce 2014 conference and multiple national Rodan+Fields events in 2014.Direct technical leads in efficient execution, monitoring and quality assurance of onsite registration/check-in, session access control, materials distribution, lead retrieval, digital signage, and network technologies.Steered research, RFP, selection and onboarding of new event technology vendor for Rodan+Fields.Apply strong project management expertise toward devising project plans, estimates, outlines and schedules, while expertly controlling technical budget.Formulate scope(s) of work and SLA, and assertively conduct contract negotiations with third-party technical vendors to secure services within defined budget.Gather business requirements and coordinate efforts to implement virtual desktop interface solution capable of accessing client's internal registration, content, reporting, and associated event management systems.Spearheaded award-winning B2B hybrid event (GSX) spanning 80-100 locations worldwide and delivered in 24/7 format across global time zones.Leveraged exceptional leadership expertise to direct and supervise technical project managers and interns.Orchestrated registration, housing, surveys, content, speaker management, security, and digital innovation in cooperation with third-party technical vendors and client teams such as Lanyon (formerly Active Networks), Juxt, InXpo, CiscoTV, and Cisco IT. Held accountability for all technical deliverables and time lines, and resourcefully devised comprehensive load and performance testing program to optimize performance readiness of all vendor technical systems.Effectively branded CiscoTV console interface for both mobile and desktop versions.

Recruited, developed, and managed high-performing team of local and offshore database and application engineers and project managers throughout project lifecycle.Coordinated status meetings, communicated progress to VP of Technology, and conducted weekly analysis of forecasts vs. actual to determine appropriate follow-up action.

Successfully executed over 15 annual worldwide events for prominent clients such as VMware, Cisco, Sun Microsystems, PeopleSoft, Oracle, Siebel, Intel, GSMA (Mobile World Congress), and Charles Schwab.Seamlessly coordinated technical team and vendors including IT project manager, onsite technical project manager, session access control project manager, network management vendor, and equipment rental provider.Managed test plans for all onsite technology systems, onsite registration, session access control, materials distribution, and network technologies.

Led technical team of 10 in developing sophisticated event registration tools capable of supporting large-scale corporate events having >15,000 attendees.

Fairfield, Ca

Created custom databases and web-based software for broad-scope corporate and government clients.