Eric R. Email & Phone Number

Summerside, Pe

I help guide present and future marketing and IT infrastructure strategies for Centennial's 13 locations. By seeking out and evaluating market trends and new technologies, my laser focus helps to future-proof our marketing and IT strategies.I achieve financial objectives by preparing an annual budget and scheduling expenditures.Maintain marketing staff by recruiting, selecting, orienting, and training employees. Completing marketing operational requirements by scheduling and assigning work to employees; following up on the results.I work hard to maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.Making full use of co-op subsidies on advertising for all companies within the group.Managing a budget for donations/sponsorships/partnerships.Oversee the deployment of new systems and services, the creation of possible IT vendor contracts, the development of policies and other areas related to the IT infrastructure of the company.

Summerside, Prince Edward Island, Canada

COVID affected every industry. It was no different in the automotive world. We faced some significant challenges; challenges that were quickly adapted to and actioned by our team. It’s in our nature to face challenges head-on and to embrace all possible solutions. Our team was able to quickly create new programs for customers to purchase safely from home. This not only captured the attention of customers locally but also some of the large automotive brands with which we work. By the time COVID restrictions were lifted, our future-proof strategies were already in place and were very successful in driving traffic back into our stores. This is when we kickstarted the conversation about offering our services to other businesses in need.KMI is now a complete solution designed to guide small and medium-sized businesses through the ever-changing digital landscape. From signage and modern websites to marketing strategy and digital transformation, KMI is unique in its offering on PEI. We are inspired. We are driven. We are passionate marketing experts. We’re not only passionate about the business we work in every day, we’re passionate about your business and helping you face the challenges of this modern world with our combined expertise.

Summerside, Pe

Primary responsibilities include the regular maintenance of Dealer Websites with current vehicles and pricing. Designing creative marketing material. Using forms of Social Media to engage a larger customer base. Responding to online sales leads, and providing reports of online marketing activity and effectiveness. Secondary responsibility is to ensure that all technology onsite is functioning correctly and upgrade/repair when necessary. I am also involved with the purchase of new equipment that will benefit our growing company such as plastic card printers, vinyl plotting/cutting equipment, computer hardware, etc...

Summerside, Pe

Using a sophisticated remote monitoring and management (RMM) platform, I assisted in monitoring/troubleshooting/repairing issues that arise on any of our clients' networks across North America and the US. Responsible for analyzing, migrating and implementing computer applications, systems and network configurations to desktop client machines.Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.Experienced with Windows XP, 2000, ME, Vista, 7, 8 and 8.1, Server 2008 RC2, SBS, Active Directory, Microsoft Exchange, Hosted Exchange, Office 365, Microsoft Office products, VM's, VPN.

I had been working with Millennium Care PEI, since August 2010 and the business has recently been acquired by Canada's largest MSP...TUC Managed IT Solutions. Promoted to Assistant Team Lead in my 3rd year of employment. A position created for me in consideration of my work ethic, relationship with clients and relationship with staff.I also attained a QA position attributable to my ability to adapt quickly and educate others on policy/procedures. Complete QA on all staff working with any of my 8 clients. Technical support for all of my clients/contracts, all with different procedures, policies, computer applications and special projects. Log and dispatch work. Trusted with sensitive information. Selected Contributions:Promoted to Senior Analyst after 6 months of employment. Quality assurance in just over a year.Played a major role in changing key accounts' 70-80% satisfaction survey response into 100%. 2 months standing.

Summerside