Eric Rodriguez Email & Phone Number

Denver Metropolitan Area

Denver, Colorado, United States

Golden Colorado

ACE EXPRESS COACHES, LLC, Golden, COGENERAL MANAGER - Sep 2017 to July 2021KEY ACHIEVEMENTS★ Provide strategic direction and leadership to optimize operations and drive growth within the DIA, United, and CDOT BUSTANG commuter service contracts as well as ACE charter/casino operations.★ Build and train a high-performing sales team to identify new business opportunities, execute innovative go-to-market strategy, and cultivate strong client relationships to grow the company’s book of business and expand market share. ★ Retain top-tier clients by delivering exceptional service/support across the customer journey, including conducting monthly and quarterly visits to nurture and maintain client relationships. ★ Ensured compliance with FMCSA and FTA regulations and delivered appropriate guidance to the leadership team to train the company’s 114 drivers in operating safely within those guidelines.

Greater Denver Area

VISTAR (A PFG COMPANY) - ROCKY MOUNTAIN DIVISION, Denver, COGENERAL MANAGER - Dec 2013 to Sep 2017KEY ACHIEVEMENTS★ Spearheaded revenue growth and operational excellence through oversight of all business functions, including budgeting and forecasting, transportation, warehousing, merchandising, statement of operations, safety compliance, and SOX processes.★ Strategized and executed go-to-market strategy and process improvements in collaboration with the management team, securing new business opportunities and driving growth in sales and profitability metrics. ★ Guided the merchandise team in staying up-to-date on ordering processes, in-stock levels, and current market trends, in addition to training and developing the sales team to deliver exceptional sales performance.

Colorado

SPROUTS FARMERS MARKET, Aurora, COSTORE DIRECTOR - Apr 2013 to Dec 2013KEY ACHIEVEMENTS★ Devised and implemented an innovative customer service program, including training and empowering the store team to make decisions that generated mutually beneficial outcomes for the customers and the business.★ Coordinated logistics operations between the store and the distribution center, employing alternative couriers to deliver products to the stores as required. ★ Established a partnership with the Action Center to help feed homeless individuals through a food pick-up program that delivered food directly to Action Center’s food pantries.

Greater Denver Area

TARGET CORPORATION, Aurora, COGENERAL MANAGER - Jan 2002 to Apr 2013KEY ACHIEVEMENTS ★ Directed the merchandising and operational functions while serving as the District Captain with responsibility for leadership and team development.★ Led a regional Human Resources team in executing strategy to integrate Diversity and Inclusion principles and goals across recruitment, retention, and training functions, thereby helping build a diverse employee base. ★ Formulated and implemented a Customer Relations program that built strategic alignment between the work environment and the corporate goals of fast and friendly service delivery.★ Oversaw 1200 employees across four different stores while driving operational improvements to generate consistent improvements in performance metrics relating to employee development and succession planning.★ Analyzed current/future market trends and engaged with the external community to identify and source high-potential candidates for open positions across all stores.

Bachelor Of Arts - Ba, Sociology

Associate Of Arts - Aa, Sociology