Eric Ross Email & Phone Number

Greater Montreal Metropolitan Area

- Responsible for architecture, code integrity and on-going maintenance of a micro-service acting as a mediation layer for telephony between broadworks at Cisco's partners and the Cisco cloud.- Writing epics/user stories and approving pull requests in an agile environment.- Supervising peers and approving pull requests in an Agile environment.- Owning relationship with peer software development teams of Cisco’s upstream micro-services.- Contributed directly to ramp former Quality Assurance (QA) staff to software development and successfully pivoted them as a scrum development team.- Presented Cisco’s planned key enhancements for BTA to major Cisco’s partners such as British Telecom (BT) and Deutsch Telecom (DT).

- Develop platform-related features for BroadWorks software.- Provide guidance and recommendations to colleagues.- Review documents from peers. - Participate in project estimates.- Troubleshoot issues reported by customers.- Fix software for issues reported by customers.Examples of recent projects in that organization- JWT-based authentications Java developments - HTTP client developments- SSL related integrations- Speaker at Broadsoft Tech Connect 2018 (Melbourne and Denver)- Integrated Java 1.5 SPI (eg. javax.crypto.Cipher) for a custom file encryption solution

Responsible for determining software specifications, system architecture, and software high-level design of network management software for the DWDM layer (Nortel fiber optic products).

Primed software high-level design, coding, and testing of network management software.

Involved in implementing software on Nortel DMS based on AIN (GR-1298) specifications.Involved in implementing customized software on Nortel DMS.Involved in implementing customized software for Telco OSS.