Eric Black Email & Phone Number

My background combines relationship management and stakeholder engagement with client education and a consultative sales style that promotes client acquisition, retention, and penetration. My client-focused approach is to cultivate and nurture relationships with all stakeholders, balancing interests of clients, suppliers, and external partners to optimise outcomes. I have a reputation as an exceptional communicator, excelling in solving customer issues and improving the overall client experience, leading to further opportunities within existing client base. I have a track record of increasing revenue from existing clients, converting large opportunities, and developing new business from existing contacts as they migrate roles. I achieve this through considered and consistent client and stakeholder contact, asking for referrals and introductions, expert product knowledge and highly effective presentations. I am an advocate for continual and constant improvement, believing there's nothing that cannot be improved. From key relationships to the CRM tools we use, to the way we engage with and deliver to stakeholders; there's always something that we can do better. I thrive in organisations where there is a culture of innovation and improvement, where ideas and positive feedback flourish. I’m passionate about enhancing processes, relationships, my areas of influence, and myself. As one who cares deeply about working people and community, I’m motivated by doing what I can to improve the financial wellbeing of others and promoting initiatives that accomplish this.Areas of expertise include:• Business development• Client education • Stakeholder management• Negotiation• Customer service• Public speaking • Financial services• Sales management• Marketing• Partnership sales• Lead generation • Group insurance• Income protection insurance• Employee benefits• Trades unions• Industrial relations• Process improvement• Member narratives

Listed skills include Insurance, Negotiation, Financial Services, Risk Management, and 38 others.