Eric Schmidt Email & Phone Number

Chantilly, Virginia, United States

Centerville, Virginia, United States

Informed customers about leveraging new technologies and resources provided by AT&T, offering support for issues on Android and iOS devices.Built rapport by providing quality customer service and problem-solving, creating a welcoming and stress-free environment for customers.

United States

Safeguarded protected consumer information by strictly adhering to HIPAA guidelines, ensuring confidentiality and trust in customer interactions.Cultivated a loyal and highly satisfied customer base by proactively managing and refining team customer service strategies, leading to consistently positive feedback.Boosted sales revenues by actively educating.

Leesburg, Virginia, United States

Installed and terminated fiber optic cables, ensuring seamless integration with multiple types of hardware and enhancing overall network performance.Added fiber to existing structured cablingMaintained OSHA compliant PPE

Fredericksburg, Virginia, United States

Spearheaded collaboration across departments, expanding organizational capacity and enhancing cohesion.Restructured budgets for labor, capital assets, inventory purchasing, and technology upgrades, demonstrating fiscal responsibility and budgetary acumen.Utilized performance data to analyze trends, forecast future needs, and adapt to evolving business.

Manassas, Virginia, United States

Ensured a secure environment by adhering to strict physical and data security policies, meeting AWS security standards.Efficiently monitored and maintained IT infrastructure, recognizing and resolving hardware and network issues to ensure optimal performance and uptime.

Manassas, Virginia, United States

Developed and implemented repeatable procedures to optimize efficiency and streamline operationsConsistently tracked inventory and managed hardware assets to ensure accuracy and accountabilityDemonstrated expertise in Microsoft security policies and implemented measures to prevent security breachesUtilized ticketing systems to document and track actions.

Manassas, Virginia, United States

Managed a high-volume VOIP processing center, ensuring 24/7 uptime and reliabilityImplemented network security measures, including firewalls, switches, and routers, to safeguard devices and dataConducted regular backups and disaster recovery operations to ensure business continuity