More than 20 years of training, management, leadership development, and instructional design experience in a wide array of industries. Skilled in motivating training professionals to excel. Expert in project management of enterprise-level training initiatives. Accomplished in multimedia and Internet/Intranet technology as learning mediums. Significant experience authoring text-based and computer-based training materials.• Over 20 years of training industry experience with a strong emphasis on employee engagement and skill development.• Conducting various training programs; onboarding, leadership & training development, customer service, etc.• Over 7 years of retail sales and development management experience in the clothing & outdoor recreation and sporting product lines.• Strong Leadership and Strategic management focus in training implementation and effective delivery for maximum efficiency.• Ability to assess and identify learning content appropriate to socio-demographic needs.• Exceptional interpersonal and communications skills; ability to build productive, effective business relationships with people from diverse cultures at all professional levels.• Adept at recognizing & launching steps needed to obtain training and learning objectives.• Design innovative workflow planning and prioritization strategies, resulting in improvement in productivity, efficiency, and employee engagement.• Implementation of High Performance teams theory to foster trust and productivity and the ability to create enthusiasm and build confidence in others.• Able to multi-task and make decisions under pressure. Flexible to changing priorities.• Instructional design expertise using the full scope of both Microsoft Office and Adobe Creative Suite software applications (PowerPoint, Word, Acrobat, InDesign, Photoshop, etc.)