Eric Schramm Email and Phone Number
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Eric Schramm personal email
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Eric Schramm is a Customer Success Team Member at Unitex Direct, Inc.. He possess expertise in leadership, customer retention, teamwork, team building, forecasting and 11 more skills. Colleagues describe him as "Eric has proven to be a leader within the department since day one. He has embraced his role and has been a big part of any success the sportsbook has achieved. He does every aspect of the job at an advanced level and is very consistent and even keeled. Eric has an extremely elite knowledge of sports and sport's betting and is very willing to teach the Team. "" and "Hired Eric at CCH, a excellent employee, Was very well versed in system/computer applications. Excellent attitude and "team player", willing to do "whatever it takes" to complete the task at hand. Would welcome Eric on "my team" anytime. Eric was one of our "go to guys". Good man."
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Customer Success Team MemberUnitex Direct, Inc.Livonia, Mi, Us
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Customer Success Team MemberUnitex Direct, Inc. Oct 2023 - PresentWalled Lake, Michigan, United States -
Sportsbook SupervisorHard Rock Casino Northern Indiana May 2023 - Dec 2023Gary, Indiana, United States -
Dual Rate SupervisorHard Rock Casino Northern Indiana Jan 2023 - May 2023
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Sportsbook HostHard Rock Casino - Northern Indiana Mar 2022 - Feb 2023Gary, Indiana, United States
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Sportsbook Ticket WriterHorseshoe Hammond Casino Aug 2019 - Mar 2022Hammond, Indiana, United States -
Retail Store ManagerSchwartz Sports Memorabilia, Inc. Oct 2017 - Dec 2018Vernon Hills, Illinois -
Inside Sales RepresentativeSchwartz Sports Memorabilia, Inc. Jul 2017 - Oct 2017Morton Grove, Il
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Paraprofessional CaregiverIndependent Contractor Jun 2015 - Jul 2017Greater Chicago Area⦁ Provide paraprofessional services to senior home care clients, assistance with the activities of daily living, physical comfort, safe home environment and social support.⦁ Transport clients to appointments and various errands, monitor changes in client demeanor and back client in recognizing their abilities in order to create an atmosphere of objectivity.
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Drop Ship Relationship SpecialistFanatics, Inc. Jun 2011 - Nov 2014Northbrook, Il / Jacksonville Fl (June 2014)Fanatics is a leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans. As a Top 50 Internet Retailer Company, Fanatics comprises the broadest online assortment offering hundreds of thousands of officially licensed items via its Fanatics (www.fanatics.com) and FansEdge (www.fansedge.com) brands. In addition, the Company powers the e-commerce sites of all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and over 200 collegiate and professional team properties. Mission Statement: To consider the customer first in everything we do⦁ In charge of all aspects of drop ship order process, monitored drop ship order aging, backorder dates, inventory issues, and comprehensive dashboard for management.⦁ Proactively communicated shipment issues to service recovery team to ensure that customers were updated of any delays before the promise date and decent quality customer service.⦁ Drove accountability with vendors and other internal departments, analyzed system issues and proactively recommended improvements for the better services on the behalf of company.⦁ Handled group of drop ship suppliers to ensure orders shipped on time, returns/exchanges process and damaged products and streamlined communication between company and suppliers -
Customer Service AssociateHewitt Associates Sep 2010 - Jun 2011 -
BuyerDreams Retail Sep 2006 - Jan 2009Northbrook, Il* Responsible for maintaining inventory levels to meet consumer demand. Capitalized on demand opportunities created by sudden changes in the performance of athletes and teams while controlling inventory risk.*Analyzed product sales, inventory levels and vendor product availability to make informed buying decisions that provided inventory levels to meet market demand*Forecasted and reacted to surges in product demand resulting from the dynamic nature of the sports marketplace to maximize revenue while maintaining acceptable inventory risk.*Identified successful product and styles quickly and accurately. *Maintained a cohesive working relationship with vendor representatives to broker good-will and mutually beneficial agreements *Negotiated pricing terms and service levels with vendors to increase sales and operating margins*Worked in unison with multiple departments to ensure optimum exposure, presentation, sale, and delivery of the products offered on various sales channels -
Account ManagerDreams Retail May 2004 - Sep 2006Northbrook, Il• Responsible for assigned group of drop ship suppliers, ensuring orders ship on time, facilitating returns and exchanges, including damaged products• Streamlined communication processes with company and drop ship suppliers• Ensured inventory levels of drop ship products were communicated to all website portals• Returned responses from drop ship suppliers to CS team in a timely daily fashion to ensure quality customer service• Monitored vendor performance including on time shipping, lost sales, and product quality • Identified negative vendor impact on customer experience and collaborated with vendors to correct • Resolved customer and vendor complaints and issues
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Pension Benefits AccountantUnitrin, Inc Dec 1999 - Mar 2004Responsible for the complete pension plan processing for five operating companies. Responsibilities to these companies included:-Reviewed and maintained monthly payroll files received from the operating companies-Communicated and corrected errors with each operating company’s payroll information-Calculated benefits and generated instruction to initiate, change, or delete payments from Pension Trust for operating company employees.-Responded to 800 line inquiries received from operating company employees.*Responsible for the completion of the following recurring projects:-Compiled and reviewed the necessary data for the annual actuarial valuation.-Coordinated the annual Contribution and Interest Statement for all United Supplement Participants. This included the review, compiling and editing of the necessary data.-Completed the annual PBGC filing requirements-Performed monthly cash reconciliation of Pension Trust for accounting department
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Account Admninistration RepCch Incorporated Feb 1994 - Dec 1999-Handled high volume of 800 line inquiries concerning status of orders placed.-Selected to learn, test, and evaluate newly acquired Oracle Order Management System..-Selected to design and implement training program for new and current employees on OMS
Eric Schramm Skills
Eric Schramm Education Details
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Communications -
Communications, Minors In English, Psychology
Frequently Asked Questions about Eric Schramm
What company does Eric Schramm work for?
Eric Schramm works for Unitex Direct, Inc.
What is Eric Schramm's role at the current company?
Eric Schramm's current role is Customer Success Team Member.
What is Eric Schramm's email address?
Eric Schramm's email address is es****@****ics.com
What is Eric Schramm's direct phone number?
Eric Schramm's direct phone number is +190442*****
What schools did Eric Schramm attend?
Eric Schramm attended Purdue University, Purdue University.
What are some of Eric Schramm's interests?
Eric Schramm has interest in Children, Asian Cooking, Forecasting, Politics, Education, Poverty Alleviation, Sports, Workplace Innovation, Current Events, Health.
What skills is Eric Schramm known for?
Eric Schramm has skills like Leadership, Customer Retention, Teamwork, Team Building, Forecasting, E Commerce, Inventory Management, Purchasing, Training, Time Management, Merchandising, Customer Service.
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1mitchelltech.edu -
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Eric Schramm
Ann Arbor, Mi3webster.edu, havenofgracestl.org, umich.edu -
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Eric Schramm
Austin, Tx
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