U.S. Traffic was founded as a Transportation Broker in 1983 and since the doors opened U.S. Traffic has been providing it's clients with top notch, reliable transportation logistics and supply chain solutions. With over 30 years of being in the transport business we have formed an extensive list of trusted reliable carriers to fit our clients needs. We believe in negotiating the best shipping rates on your behalf to provide your business with the best possible savings to benefit your bottom line!

• Solicited profitable freight brokerage business by marketing transportation capability via direct sales calls, telephone and direct mail marketing activity.• Handled brokered freight and negotiated freight rates.• Received and maintained data for brokerage customer orders.• Handled cold calling carriers and negotiated rates.• Ensured adherence to internal and external customer requirements through efficient, profitable, and timely movement of freight.• Build relationships with carriers and internal operations by soliciting capacity of truck and freight, meeting cost/revenue expectations for each customer.• Proficient in Salesforce CRM for sales and TMW and MercuryGate TMS for freight brokering duties.

Associate Staffing is a certified Women Owned Business that is a provider of Technology and Financial Recruiting Services. Our unwavering commitment to quality, integrity, and relentless work effort has earned our firm partnerships with Fortune 500, 1000, and Mid Market firms across the nation. We currently provide Associates on a contract, contract to permanent, and direct placement basis to clients throughout the United States. We consult and recruit for all skill sets within the Information Technology and Financial Services industry.Our team understands that our clients not only need the right technical fit for each position but also the right soft skills. We strive to provide a great fit on both fronts. 2014 & 2015 Fastest Growing Staffing Firms list by Staffing Industry Analyst

> Motivate and train Assistant Managers, full-time and part-time employees on a daily basis about business and operational management practices to increase branches numbers in both sales and customer service matrices compared throughout the Northern Virginia and Western Carolina regions.> Finished #2 in Branch Manager Matrix for January 2018 with the second highest customer service score and the fifth highest sales revenue total.> Current branch posted a 3 month rolling average customer service score of 88% complete satisfaction (#4 out of 34 locations) and 6 and 12 month scores of 82% complete satisfaction (#9 out of 34 locations).> Implemented a marketing plan based on research of local business with has led to a 3% increase in corporate business year over year since taking over my new office.> Gathered data, created reports, and analyzed monthly numbers to compare revenue, sales, occupancy, days earned, and personnel over previous year’s month to date.> Coordinated weekly one-on-one training and monthly personal development meetings with each staff to track personal sales numbers, re-evaluate outlook towards career path, and review efforts in our four core competencies of communication, flexibility, leadership and work ethic.

>Manage and coordinate the second largest branch in the Charlotte region along with two satellite locations. >Train and develop five full-time employees and four part-time service agents.

>Relocated to Charlotte, NC and moved down to an MA until interviewing and receiving another promotion to Assistant Manager.

>Assistant Manager of branch at HBL Mercedes with satellite offices inside of Porsche of Tyson's Corner and Rosenthal Jaguar and Land Rover. >Represented a branch that sustained customer service scores of 90% and higher of complete satisfaction over a 12 month average. >Maintained and marketed a fleet of 150-175 luxury sedans and SUVs for repair rentals and external retail customer usage.

> Responsible for safe, accurate, and efficient receiving and stocking of in bound freight>Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service

Employee of the Month – April 2011Providing superior customer service by performing assembly and/or product pre-delivery inspection of all assembled products as required for selling, display and other purposes by the store

Retaining knowledge of existing promotions, sales, policies of conduct, payment, and exchanges. Selecting or helping locate merchandise based on customers' requests and needs.

Guiding tours for prospective students and parents. Office assistant in charge of answering queries over the phone and in person. Input of Application information into computer database systems in Microsoft Access. Working 15 to 20 hours a week.