Work with businesses, big and small, to help them maximize the value of their technology and communications. By partnering with the leading technology providers, we provide our customers with options, ensuring they receive a best-fit solution for the right price. Small Businesses: Provide Unified Communications, Network Equipment and other necessary technology. On the hosted phone side, we partner with Nextiva, Ring Central and Vonage, allowing our customers to receive multiple options with competitive pricing. Developers: Have vast experience with design-build low-voltage technology solutions for large multi-dwelling housing complexes (apartments, student and senior). Provide solutions that allow developers to capture recurring revenue through the technology in their buildings. Retail: Provide 24/7/365 support for more than 1,000 retail locations throughout the Northeast. Provide support for phones, paging, infrastructure and other necessary technology.

• Enter all financial transactions and maintain records to ensure accurate monthly financial statements• Prepare monthly financial statements to compare with budgeted numbers• Use Microsoft Excel to analyze alumni survey data and gain insights on regional engagement and enthusiasm

• Entered data from vendor invoices and other expenses to ensure on time payment• Reconciled monthly bank and credit card statements• Fulfilled service orders and created invoices in response to customer requests• Tracked and ensured sufficient equipment inventory levels for daily operations

• Assured customer satisfaction by interacting with more than 50 customers per shift• Balanced cash drawers at beginning and end of shifts with no discrepancies• Collaborated with off-season team members to upgrade facilities, ensuring positive customer experiences

• Communicated with a diverse customer base, ensuring high levels of satisfaction and positive customer experiences• Resolved customer complaints in a friendly manner, while adhering to company policies and ensuring repeat customers• Managed cash inventory to ensure sufficient cash on hand throughout the day