Eric W. Email & Phone Number

I am a results-driven professional with over 8 years of experience in billing operations, data analysis, and business process optimization. My expertise lies in leveraging tools like Tableau, Salesforce, Zuora, and Excel (including pivot tables and macros) to streamline processes, enhance reporting accuracy, and improve financial performance.At Zillow Group, I owned month-end AR accounting closings, performed reconciliations to eliminate revenue leakages, and managed large-scale invoicing operations. I thrive on identifying inefficiencies, driving process improvements, and collaborating across departments to achieve business goals.I am skilled in handling complex billing setups, revenue recognition, forecasting, and audit support. My proactive approach and attention to detail have consistently delivered measurable results, such as automating manual processes, improving customer satisfaction, and reducing processing time.If you’re looking for a strategic thinker who transforms data into actionable insights while maintaining a customer-first mindset, let’s connect!