Eric W.

Eric W. Email and Phone Number

Billing Specialist & Data Analyst | AR Operations | Process Improvement | Excel, Salesforce & Zuora Expert | Strategic Thinker | Data-Driven Solutions |Photographer| @ Zillow
1301 Second Avenue, Floor 31, Seattle, Washington 98101, us
Eric W.'s Location
Cape Canaveral, Florida, United States, United States
Eric W.'s Contact Details

Eric W. personal email

n/a
About Eric W.

I am a results-driven professional with over 8 years of experience in billing operations, data analysis, and business process optimization. My expertise lies in leveraging tools like Tableau, Salesforce, Zuora, and Excel (including pivot tables and macros) to streamline processes, enhance reporting accuracy, and improve financial performance.At Zillow Group, I owned month-end AR accounting closings, performed reconciliations to eliminate revenue leakages, and managed large-scale invoicing operations. I thrive on identifying inefficiencies, driving process improvements, and collaborating across departments to achieve business goals.I am skilled in handling complex billing setups, revenue recognition, forecasting, and audit support. My proactive approach and attention to detail have consistently delivered measurable results, such as automating manual processes, improving customer satisfaction, and reducing processing time.If you’re looking for a strategic thinker who transforms data into actionable insights while maintaining a customer-first mindset, let’s connect!

Eric W.'s Current Company Details
Zillow

Zillow

View
Billing Specialist & Data Analyst | AR Operations | Process Improvement | Excel, Salesforce & Zuora Expert | Strategic Thinker | Data-Driven Solutions |Photographer|
1301 Second Avenue, Floor 31, Seattle, Washington 98101, us
Website:
zillow.com
Employees:
1
Eric W. Work Experience Details
  • Zillow
    Ar Specialist
    Zillow Dec 2021 - Present
    Seattle, Washington, Us
    • Lead the month-end AR close process for PA Referral, Dotloop, and LMS, ensuring timely and accurate invoicing. • Facilitate daily transaction postings across multiple departments, maintaining a high level of accuracy and meeting deadlines. • Prepare and manage credit and debit memos to correct invoice discrepancies and ensure precise financial reporting. • Efficiently post high volumes of AR transactions using file upload systems and Boomi API Management, maintaining data integrity. • Perform monthly audits and reconciliations of AR transactions, identifying and resolving discrepancies to prevent revenue leakage. • Drive process improvement initiatives, collaborating with internal teams and external partners to optimize billing operations. • Oversee a third-party team responsible for completing manual invoicing requirements, ensuring timely and accurate execution. • Support quarterly audits, providing detailed reports and documentation to meet compliance and regulatory standards. • Manage Dotloop special billing processes, handling refunds, cancellations, and billing adjustments with precision. • Ensure all Dotloop billing issues in Zuora are resolved daily, maintaining system integrity and preventing delays. • Prepare manual invoices for non-automated systems, ensuring timely processing of all non-standard billing. • Complete tasks in Salesforce related to Dotloop, ensuring alignment with broader business operations. • Conduct daily invoice audits, identifying and rectifying errors promptly to maintain financial accuracy. • Engage in special projects as needed, contributing to the continuous improvement of AR and billing operations.
  • Verizon
    Wireless Transport Engineer
    Verizon Jan 2021 - Present
    Basking Ridge, Nj, Us
  • Dark Waters Media
    Photographer
    Dark Waters Media Apr 2020 - Present
  • Docusign
    Billing Specialist
    Docusign Jan 2022 - Apr 2023
    San Francisco, Ca, Us
  • Docusign
    Billing Specialist
    Docusign May 2021 - Mar 2023
    San Francisco, Ca, Us
  • Corelogic
    Data Analyst
    Corelogic Jul 2015 - Feb 2021
    Irvine, Ca, Us
  • Telenetwork
    Technical Support Specialist
    Telenetwork Mar 2016 - May 2017
    San Marcos, Tx, Us
  • Citi
    Leader, Collections Team
    Citi Jan 2011 - Feb 2014
    New York, New York, Us
  • Achievecard
    Customer Service Representative Team Lead
    Achievecard Feb 2009 - Apr 2011

Frequently Asked Questions about Eric W.

What company does Eric W. work for?

Eric W. works for Zillow

What is Eric W.'s role at the current company?

Eric W.'s current role is Billing Specialist & Data Analyst | AR Operations | Process Improvement | Excel, Salesforce & Zuora Expert | Strategic Thinker | Data-Driven Solutions |Photographer|.

What is Eric W.'s email address?

Eric W.'s email address is er****@****ign.com

Who are Eric W.'s colleagues?

Eric W.'s colleagues are Gisela Condado, Stacey Newman, Jasmine Hui, Youcef Daoudi, Joseph Owens, Jamie Alving, Piera Tocci-Federman.

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