■ Driving business success with a proven track record of maintaining and creating meaningful relationships, enhancing partnerships, and building trust.● I have always been customer-focused. Every opportunity has been an exercise in awareness. Each experience - another step toward a better understanding of how to measure customer success. Regardless of enterprise or position, time and experience has shown if we do right by the customer, everything else falls into place. ● Broad professional engagement has provided deep experience in leadership, sales and resolving complex problems and customer situations. Successful project management has demonstrated my ability to navigate detail, resources and time management to meet and exceed expectations. A creative thinker, my business strengths are based upon compelling communication, building sustainable relationships, advancing brand and inviting consensus.● My passion has always been about the customer and the experience. Whether it be banking, retail ownership, the weight of healthcare oversight, project management, team-building, personal assistance, marketing or volunteer activism, I stand on a strong history of doing whatever it takes to ensure customer success. ■ A wise person once told me: “Whatever you do, try to make the other person happy while you’re doing it!” With that motivation in mind, I look forward to each opportunity where I can add value and help achieve that kind of customer experience.