Eric Shiffer, Mba, Cphq Email & Phone Number

Montgomery, Il, Us

Usa

I empower operational and quality executives (OQEs) to evolve into pivotal leaders as domain lead for Vizient's quality and operational performance improvement. I lead teams to uncover actionable insights and guide health system executives towards enhanced performance through strategic resource alignment. I mentor and support a specialized consulting team, promote assignment flexibility, expand project capabilities, and ensure optimal team utilization stability. Throughout my career, I've held distinguished roles such as implementation manager, director, and senior consulting director, driving clinical and operational enhancements across provider networks and members. I analyze current performance, develop impactful recommendations for hospital leadership, and coordinate project implementations to optimize patient flow, operational efficiency, labor productivity, clinical outcomes, stakeholder satisfaction, and procurement cost efficiency. I direct numerous consulting initiatives for Vizient member healthcare organizations to drive meaningful operational improvements.

Usa

• Developed and delivered solutions, proposals and public speaking engagements, generating new sales leads and closing consulting projects ranging from $10 - 500k; achieving department sales goals.• Mentored, coached and developed a team of specialized professionals creating assignment flexibility, project expansion capability, additional capacity and improved utilization by 50%.• Developed a quantitative performance-based tool identifying organizations with opportunities to improve clinical and operational performance leading to more than 100 new sales opportunities in first year.• Developed new consulting solutions, delivery models, consulting methodologies, marketing materials, educational content, and project budgeting & pricing models.

Workflow Optimization, Labor Productivity, Cost Reduction

• Designed, developed and delivered software-based advisory services for an Interventional Cardiology and Cardiovascular Surgery analytical and reporting tool.• Designed and implemented workflow optimization and productivity improvement consulting methodologies, data reporting & analytics methodology, project timelines and report templates. • Provided consulting and advisory services to clients over a broad range of projects including; physician preference items, supply cost reduction, clinical supply utilization, clinical performance & operations improvement, clinical department workflow optimization, clinical productivity improvement, and patient flow improvement.

Montgomery, Alabama Area

During my tenure as Director Cardiovascular Services, I oversaw comprehensive operations and strategic initiatives for the cardiovascular service line, ensuring optimal patient care and service delivery for 30K annual visits. I managed fiscal oversight, realizing a 20% reduction in operational expenses, and increased service volume by 10%. I led a significant infrastructure upgrade, integrating a full electronic medical record system by implementing advanced cardiology information, picture archival, physician reporting, and hemodynamic systems. I streamlined departmental processes to enhance efficiency and quality across the Cath Lab, EKG, and Echocardiography departments. Throughout, I championed continuous improvement in clinical and technical operations, serving as a pivotal resource and leader.The values I have driven during this role include the following:- Formulated and executed strategic plans that enhanced the quality and efficiency of cardiovascular services.- Oversaw a multi-phase construction project that increased service capacity and modernized clinical operations.- Executed a comprehensive redesign of departmental workflows, leading to substantial cost savings and increased patient volume.

During this role, I supported healthcare professionals by providing clinical data and research assistance, ensuring high-quality information dissemination for the DEScover and STLLR registries. I crafted and delivered customized educational programs to Cath labs throughout Tennessee and Western Kentucky, enriching practitioner understanding and utilization of drug-eluting stent research. I fostered strategic relationships with influential physician leaders to facilitate research initiatives and clinical decision-making processes. I upheld compliance with healthcare regulations and stayed current with cardiovascular advancements to effectively support clinical practices. As a liaison between the medical community and our company, I translated complex clinical information into actionable insights for healthcare providers.The values I have driven during this role include the following:- Delivered crucial clinical support that accelerated adoption and optimal utilization of innovative cardiovascular products.- Developed educational content that directly advanced the professional development of cath lab teams within the region.- Fortified business relationships with top-tier physicians, establishing a network of informed advocates for drug-eluting stent technology.

Inverness, Fl

Mentored a team of clinical professionals through the design, build and implementation of a new interventional cardiology program; successfully earning 60% of the interventional cardiology market and $45 million in annual revenue in its first full year of operation.

Master Of Business Administration (M.B.A.), Healthcare Management

Bachelor’S Degree, Criminal Justice