Eric Nam Email & Phone Number

Des Moines, Iowa Area

● Provide IT Support (desktop, software, and hardware support) functions to resolve technical problems● Provide staff training as needed on the use of Airport technology systems● Repairs and maintains windows servers, database servers, VMware servers, personal computers, airport systems, and technology equipment● Complete Deployment of Embross Kiosks and maintenance working with different airlines and Arinc to upkeep the compliance for Airport security.● Management of VOIP (ex, Mitel system)● Access control● IP camera system● Network system maintenance● Active directory.● VMware vSphere, administrator.

Greater New York City Area

Successfully implemented the new procedure to effectively interact with each site's manager with Accounting. Upkeeps each site's network and the systems to the security system. Reviewed in-place processes, detected potential problems, determined solutions for streamlining effectiveness and applied preventive measures. Inspects personnel activities to ensure compliance with policies and directives. Identified and rectified internal personal and work-related concerns by effectively balancing company goals with the needs of employees. Oversaw 4 locations' system in Manhattan.

Greater New York City Area

Developed Automation for Data Calculation for Analyst. Created a direct Database connection to allow an instant refresh of the data. Created UX/UIX interface for faster usability. Developed an Automated data import program to reduce each data collection time importing directly from Bank's AS400 database using the ODBC connection. This program saved 1-2 hours in each data import process. Developed an Automation program for data calculating by using the automated import program. This automation program was built for multiple purposes such as month-end calculation, Board member meeting report, year-end calculation, day do day report creation, and many more. This single program saved each task ranging from a few hours to a few days of work. Created a program that would localize APR rates in New York City by datamining well know APR listing website. This was used to determine the bank's current standing with other banks who are located within New York City.

Greater New York City Area