• Member of youth services core team for service planning and staff development • Co-led staff competency development for youth services • Developed internship policies and practice for youth services • Service planning and team leading for Youth GO! programme • Co-lead service review workgroup of Youth GO! Programme • Service and practice development of Youth GO! and ISP programmes • Professional and supervisory practice supervision for social workers, interns and new supervisors• Team lead for organizational development initiative

• Service planning in organizational development, capability building and competency development• Member of practice development workgroups (group work and community work) • Professional supervision for social workers• Practice supervision for youth workers • Team supervision for community intervention and volunteer development teams • Implement volunteer development practice standards in various service groups

• Team lead for intervention services • Developed and implemented practice standards for intervention services • Spearheaded Community Engagement and Partnerships, Volunteer Development, Youth Guidance and Counselling, School-based Programmes initiatives• Conducted in-house training and supervision on casework, groupwork, and youthwork practice • Professional supervision for social work practitioners and interns • Member of organizational workgroup to develop practice standards volunteer development and partnerships

• Delivered multi-method intervention for school absenteeism and diversionary cases• Coordinated school-based services and diversionary programmes • Developed and implemented operational practices for school absenteeism and diversionary cases• Performed community engagement • Lead Volunteer Management• Conducted in-house training and supervision on casework and youthwork practice • Professional supervision for social work practitioners and interns

• Mentoring with community youths• Designed and conducted youth needs assessment in school and community settings • Designed and conducted school-based programmes for secondary schools• Led and organized multi-agency community-based youth sports outreach event • Team lead for Woodlands team • Spearheaded setting up of New Life Youth Hub (WDL)