• Lead product incubation in Visa's innovation center that serves Latin America & the Caribbean (LAC)• Drive rapid experimentation of payment and AI products across healthcare, blockchain, digital currencies, merchant services, and other areas that has resulted in validating multiple concepts from idea to pilot• Manage cross-functional teams of product, design, and technology to incubate 0 to 1 products that help increase financial inclusion and access to payments across LAC

On Deck Founders Program (ODF 21)Exploring/building a digital health startup

• Third PM hired to build and launch their telehealth business, employer business, care cap closure platform, and other 0-to-1 products from Series B to Series D• Defined and executed product vision and go-to-market strategy for the company’s launch into the employer market, achieving over $4M ARR in six months with a goal of $10M by end of year• Orchestrated and delivered all go-to-market work needed to launch the telehealth and employer businesses within 10 weeks (each) by partnering cross-company for sales calls and demos, all marketing and sales collateral, operations coordination, and care team (call center) training• Owned and launched a care gap closure product, Care Concierge, which became the company’s largest contributor to ROI and empowered the care team to achieve more than thousands of resolved needs for members (average satisfaction rating of 9.8/10)• Led various geo-distributed teams to build multiple products aimed at sustainable long-term growth- 1. Marketplace matching engine 2. Member security features 3. In-sourcing virtual servicesPapa is one of the fastest growing unicorns and 2-sided marketplaces in the eldercare space, providing companionship-on-demand for seniors and those in need (medicare advantage and medicaid). The on-demand marketplace empowers vetted caretakers (pals) to help members with services such as companionship, light house tasks, access to groceries, transportation, prescriptions, help with technology, and more. This network of pals then enables the care team to help drive care needs resolution, care gap closures, and more health outcomes to members and payers. Papa raised a $150 million Series D funding round led by SoftBank Vision Fund 2 in November 2021, bringing their valuation to $1.4 billion (also in the round were TCG, Tiger Global Management, Canaan, Initialized Capital and Seven Seven Six fund).

• Led three product teams of 4-7 FTEs each to build and deliver the MVPs and ensuing versions of all new products: a mobile telehealth app, a telenursing platform, and hospital workflow management system• Worked closely with the executive team to define the product vision and strategy for new business verticals and the development of their associated digital products• Developed the company’s formal product organization structure, processes, and roadmap to adhere to best practices in agile development, lean startup, and design thinking• Collaborated across Marketing, Operations, and Account Management to set and execute the go-to-market and deployment strategy for each product • Designed the data-driven pilot and beta programs to launch the products and collect user feedback• Drove the company's coronavirus (COVID-19) digital strategy (Inclusive products: Conversational AI chatbot, telehealth platform, drive-thru test site scheduling system, etc.)

Advised various companies and startups on product strategy and vision, agile product development and management, digital go-to-market strategy, partnership strategy, and lean startup growth and operations.Companies: ARMS Medical, Royal Caribbean, Boatrax, Strong Branch Learning, and more

• Led a cross-functional agile team to develop an SAP Hybris e-commerce booking app for all Royal brands and cruises• Developed team product roadmap based on user discovery recommendations of the strategy and implementation of the platform • Presented product demos to executive stakeholders to demonstrate novel product features and roadmap progress

One of ten startups selected into Universal Music Group's new Accelerator Engagement Network through Leansquare and the first cohort of their accelerator (Wallifornia Music Accelerator).• Set the product strategy and vision of the company that fed the overall direction of, and collaboration with, operations, marketing, sales, and finance• Created a strong product management culture around the best practices in user centric design, design thinking, and lean startup• Led the UX design, development, testing, and release of the company’s first marketable product from the ground up• Analyzed data & market trends to create the initial ideal customer profiles (ICP) for the product• Developed the company’s initial product positioning and go-to-market strategy around the ICP• Defined the quantitative and qualitative success metrics/KPIs of the operations and constantly evaluated the team’s execution through these measures• Established the company’s Board of Advisors- Identified, pitched to, and on-boarded multiple high-level industry experts • Owned the go-to-market strategy and helped grow the number of venue partnerships to 80 over all of Scandinavia

As a product manager in Deloitte Digital’s public sector practice, I led 3 cross-functional teams of software engineers, visual & UX designers, and QA engineers to create multiple mobile applications for our government. • Successfully led 3 cross-functional agile teams (ranging in sizes of 4-15) to complete the discovery, design, development, and deployment of various novel mobile and web applications• Led user discovery sessions and ethnographic research to define the technical and user-centric design strategy for multiple projects across multiple clients• Performed as a scrum master when needed to expedite development efforts and issue resolution through the Agile framework• Helped manage Deloitte’s partnership with Apple (first of its kind) and grew their joint business development pipeline by over 130%

• Awarded for driving a team through the 6-month data analysis and implementation of a new inspection process (Oracle EBS) for critically important inbound materials (See Civilian Sector Award)• Managed project-wide relationships with executive client stakeholders• Helped oversee a $120M business opportunity pipeline for the Oracle Consulting Practice• Developed the CRM platform utilized to track the evolution of the sales leads/opportunities through the sales pipeline• Led sections of award winning business development proposals• Co-led an educational program for more than 30 underrepresented high school students that served to educate them on how to plan for a career in technology

In one of Frito-Lay's largest production facilities on the east coast, I led the production team in one of four manufacturing departments to decrease their waste by more than 20% in 6 months.• Utilized Lean Six Sigma methodologies to identify 26 substantial causes of finished waste for 2 of the 4 production lines in the facility and develop over 30 action plans to address them• Led the Tostitos team to complete each action plan and surpass team goals: reducing finished waste for the department by 24% and increasing projected savings by ~200% to $54K for BoY• Established an efficiency tracking process for the packaging floor that would produce over $25,000 in estimated annual savings• Created the first incentive-driven waste reduction program of the facility

Drove the implementation of EASEworks. EASEworks is a comprehensive set of tools covering all lean manufacturing aspects from design to production, including: Labor Standards, Process Planning, Line Balancing, Work Instructions, Manufacturing Change Request, Manufacturing Document Management, FMEA, and Layered Process Audit. In order to implement EASEworks at the Rocky Mount Engine Plant, plant-specific data had to be collected, formatted, and translated into the system. I developed the framework of data collection necessary to implement EASEworks at the Rocky Mount Engine Plant and managed the creation of standardized worksheets for over 2,000 processes.