Enterprise Performance Management Tagetik implementation, development of SIT and UAT test cases, tracking of project's progress against the project plan, triaging of issues to meet delivery milestones, active role in hyper-care to track and resolve all issues

Assessed and re-engineered business processes for optimisation and automation across MNCs & SMEs (Regional Banks, Commodity Trading firms, Singapore Legal Services, Healthcare providers)Saved up to 720 FTEs annually through system automations.Technology-led transformation and developed operating models, contractual obligations, in-house and outsourced technical operations and services, cost footprints using associated OPEX and CAPEX costs, and measuring of system performances against SLAs

• Learn and apply robotic process automation tools to existing manual business processes• Validate machine learning use cases with SAP units through proof-of-concepts• Build deep learning models into existing SAP products• Part of a global team and IT delivery Unit

Special Interest and Community Service Sodality (SICS)

Special Interest and Community Service Sodality (SICS)

• Provided front-end support for any difficulties and enquires• Migration of computer systems

• Analyzed and uncover consumer's web surfing habits to derive upcoming market trends and shopping habits• Provided valuable business insights for Business Management team and clients• Business recommendations and solutions showcased using business intelligence/data discovery tools (QlikView, Tableau).