Please complete the CAPTCHA to continue
@smsd.org
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Eric Haake is listed as Technical Support Team Lead at Shawnee Mission School District, a with 2079 employees, based in Overland Park, Kansas, United States. AeroLeads shows a work email signal at smsd.org and a matched LinkedIn profile for Eric Haake.
Eric Haake previously worked as Technical Support Analyst III at Shawnee Mission School District and Network Analyst I at Shawnee Mission School District. Eric Haake holds Associate Of Science (A.S.), Computer Information Technology from Southeast Community College.
This section adds company-level context without repeating Eric Haake's masked contact details.
AeroLeads found 1 current-domain work email signal for Eric Haake. Compare company email patterns before reaching out.
I am a Technical Support Team Lead in the Information and Communication Technologies Department at the Shawnee Mission School District. A highly motivated professional with experience working with various operating systems. Experience creating and maintaining custom Windows images via Microsoft Deployment Toolkit. PC and Apple hardware installation, management and repair. Excellent written and verbal communication skills with highly technical personel and clients at all levels. Proven project management skills to achieve success with complex projects with aggressive timelines. I supervise and lead a team of eight 2nd level and 3rd level Technical Support Analysts. We provide technical support to 11 secondary level schools and 6 district buildings. My team supports close to 14,000 staff members and students with 1:1 MacBooks and iPads. We also support approximately 800 Windows stations, roughly 700 iMacs,and classroom audio/visual systems. In addition, we support countless district applications and platforms.
Listed skills include Computer Hardware, Troubleshooting, Technical Support, Desktop Support Management, and 33 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
As Team Lead, I am responsible for the supervision of the support functions of a team of eight 2nd and 3rd level Technical Support Analysts. I assist in documenting standard policies/procedures and monitoring conformance. I serve as a project manager for district technology projects and coordinate the activities of support.
*Support and mentor the Technical Support Analysts I and II, while serving as point of contact between technical field support and other ICT groups*Perform advanced component level hardware assessment and repair of the district’s 1:1 initiative devices*Provide second tier troubleshooting, installation, and configuration of district applications and hardware*Coordinate projects and create documentation for training and educational purposes*Maintain professional relationships and communication with district personnel, vendors, and patrons
Shawnee Mission School District
*Primary point of contact for all district supported applications and hardware platforms*Assist computer end users with installations, upgrades and usage of computer hardware and software applications on Microsoft and Apple computers and tablets*Analyze, diagnose, troubleshoot, repair, and configure computers, printers, and tablets*Document incidents and resolutions*Research problems, identify alternatives and recommend solutions*Maintain quality working relationships and communication with district personnel
Nebraska Center For Virology
* Effectively plan, install, configure, and optimize Microsoft Servers* Manage building wide asset acquisition and disposal processes* Implemented, configured, and monitor a backup system* Manage, install, troubleshoot, repair, and upgrade computers, servers, audio/video equipment, scientific machines, printers, tablets, and mobile devices* Performed all levels of hardware and software systems support for 200 computers and 50 printers* Design, maintain, and manage the website incorporating data, pictures, videos for UNL’s flagship research facility
Beatrice, Ne
* Provided top-tier level of customer service* Diagnose, troubleshoot, and resolve technical issues * On-site and off-site computer and network troubleshooting* Setup and configure home and small business networks* Home audio system installations* Dell Premium seller: Computer hardware and software sales
Quick answers generated from the profile data available on this page.
Eric Haake works for Shawnee Mission School District.
Eric Haake is listed as Technical Support Team Lead at Shawnee Mission School District.
AeroLeads has found 1 work email signal at @smsd.org for Eric Haake at Shawnee Mission School District.
Eric Haake is based in Overland Park, Kansas, United States while working with Shawnee Mission School District.
Eric Haake has worked for Shawnee Mission School District, University Of Nebraska–Lincoln, and Blackburn Technologies.
You can use AeroLeads to view verified contact signals for Eric Haake at Shawnee Mission School District, including work email, phone, and LinkedIn data when available.
Eric Haake holds Associate Of Science (A.S.), Computer Information Technology from Southeast Community College.
Eric Haake is listed with skills including Computer Hardware, Troubleshooting, Technical Support, Desktop Support Management, Help Desk Support, Windows 7, Networking, and It Management.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Eric Haake you were looking for.
