Eric Tooley Email & Phone Number

San Francisco, Ca, Us

I manage launches, define messaging, and run revenue plays for GitHub Advanced Security, the AppSec upgrade for GitHub Enterprise that integrates native code scanning, secret scanning, supply chain security, and AI auto-fix tools within the software development lifecycle.

San Jose, California, Us

Launched over 80 new products, integrated systems, accessories, and cloud applications for team collaboration, including the Rally family of conference cameras and video bars, Tap touch controller, and Sync, Logitech's global device management platform.

San Jose, Ca - California, Us

At BlueJeans, I help prospects, customers, and analysts kick the habit of "phoning it in" so they can discover how pervasive video elevates the balance of both work and life. As the product marketing lead at BlueJeans, I create and guide the core messaging, value propositions, and go-to-market plans for the company's flagship products and services, including the BlueJeans onVideo Meetings, Primetime Events, onSocial Broadcasting, and Huddle Group Video. Deliverables include: - Messaging guides and personas - Customer-facing collateral - Competitive insights and positioning - Online content, including product pages, blog posts, - Sales tools, including pitch decks, FAQs, fact sheets, and battle cards

Hackensack, Nj, Us

I look after Vidyo's full product portfolio, which includes infrastructure components, software endpoints and extensions, solutions for Vidyo-enabled shared spaces, and the VidyoWorks platform for custom workflows and third-party solutions. Hats include: web content producer, slide jockey, messaging brainstormer, capability-to-feature-to-value translator, product lifecycle tender, emergency SE, demo designer, collateral hack, graphic designer of (not necessarily) last resort, intern mentor, SFDC sleuth, channel partner cheerleader, competitive deflator, audience engager, and the guy who either knows the answer or knows where to find it.

Sunnyvale, Ca, Us

Managed the PacketShaper product line (appliances, operating software, central management systems, and reporting tools), designed and administered the Blue Coat Assessment Service (a cloud-based reporting tool for pre-sales needs analysis and reporting), managed product launches, conducted internal and external NPI training for Sales, SEs, and channel partners, and represented Blue Coat to customers, press, and analysts.

Sunnyvale, Ca, Us

Authored reference and best practice content for PacketShaper and ProxySG, specializing in application delivery and quality for real-time apps like voice and video.

Authored reference and best practice content for PacketShaper, with an emphasis on QoS for voice and video, and deployment content for new platforms and software releases.

San Jose, Ca, Us

As a contract Technical Writer, I wrote configuration, command reference, and feature documentation for Cisco IOS and IOS XR software. Examples:• Edited and published MPLS documentation for Cisco IOS XR software• Documented new features for Cisco IOS software, including SSG, NAT, DCEF, and SNMP

Elematics creates network control plane software that collectively manages the network elements of multiple vendors, and provisions service across multi-vendor, multi-domain, and multi-carrier network environments. As a Technical Writer, I designed and wrote end-user documentation, release notes, Web content, responses to RFIs and RFPs, white papers, data sheets, application notes, documentation plans, test plans, and customer presentations.

Eden Prairie, Minnesota, Us

ADC/Kentrox designs network access products and bandwidth management systems. As a Senior Technical Writer, I planned documentation projects by writing detailed content specifications and time estimates, authored end-user documentation and technical marketing papers, designed new types of documents to address new customer requirements, assisted with project planning and user interface design, and mentored an entry-level writer.

eFusion, now part of Teleglobe, Inc., provides Internet-based solutions to link call centers with Web sites and to provide value-added features such as Internet Call Waiting and Push to Talk. As a Technical Writer, I wrote administration and operation manuals, troubleshooting guides, online help, specification documents, release notes, and other communication products.

Brea, Ca, Us

Ketiv (acquired by Imaginit and now a subsidiary of Rand Worldwide), develops and markets CAD, CAM, and CAE software, and provides a range of products and services to architects, builders, and mechanical engineers. As a Technical Writer, I authored technical marketing materials for AutoCAD plug-ins, including ArchT architectural design software, subsequently acquired by Visio. As Creative Director, I designed and wrote marketing and technical communications materials, including direct mail pieces, data sheets, Web content, and print advertising. Between 1995 and 1997, I also served as Webmaster.

Ms-Is, Applied Information Management

Ba, English