Eric Willingham Email & Phone Number

Peachtree City, Ga, Us

Atlanta, Georgia, United States

Installs, upgrades, configures, troubleshoots, and repairs Dell servers.Key Contributions:-Provides maintenance of Dell EMC’s high-end storage hardware and software products. -Repair multi-vendor multi-platform computer equipment, and adhere to strict project deadlines.Skills: Technical Support · IP · Help Desk Support · configuration · Network Security · Dell Severs · Computer Hardware Troubleshooting

Atlanta, Georgia, United States

An information technology intensive 12-week course. The program provided students with hands-on instruction that thoroughly covered core competencies: hardware, software, virtualization, security, network, server, management, and mobile devices. Key Contributions:-Well-rounded knowledge and understanding of the skills required for escalated troubleshooting. -Communicate effectively with current or potential clients, networking with colleagues to solve complex problems, or dealing with more common computer hardware, software, and networking issues.Skills: Technical Support · Microsoft Office · Help Desk Support · Software Troubleshooting · Network Security · Linux · Computer Hardware Troubleshooting

Beijing, China

Implemented lesson plans for all areas of a developmentally appropriate curriculum.Created program correspondence using documents, reports, program handbooks, and other publications. While serving as lead trainer, coaching and mentoring team members on new processes and procedures.Key Contributions:- Successfully trained 20 new teachers' cultural awareness and best teaching practices. -. Developed curriculum for the year 10 “Canadian Provincial Examination for Science, with an %86 passing rate for second language learners.

Sydney, New South Wales, Australia

Ran the front office of the facility, performing the day-to-day tasks required of an office administrator. Key Contributions:-Resolved customer complaints or concerns quickly and efficiently to cement client retention. -Processes weekly job hours worked by staff members. -Assisted other departments in administrator duties.

Beijing, China

Created program correspondence using documents, reports, program handbooks, and other publications. Coordinated the development of course catalogs, promotional materials, educational materials, and brochures. Traveled to other relevant community venues to support curricular activities.Key Contributions:-Implemented lesson plans for all areas of a developmentally appropriate curriculum. -Maintained records and databases on student program activities, materials, equipment, and supplies.

Augusta, Georgia, United States

Manage facility emergencies, which include the following: deescalate customer issues, medical emergencies and evacuations. Key Contributions:-Well-Train and experience in all departments providing assistance when needed. -Coordinate subordinate work assignments and review work to assure accuracy, completeness and compliance with established standards, requirements and procedures. -Promoted from Childcare to Front Desk to Manager on Duty over the course of 3 years.

China

Created program correspondence using documents, reports, program handbooks, and other publications. Implemented lesson plans for all areas of a developmentally appropriate curriculum. Maintained records and databases on student program activities, materials, equipment, and supplies. Coordinated the development of course catalogs, promotional materials, educational materials, and brochures. Traveled to other relevant community venues to support curricular activities.

Information Technology, Information Technology

Web Development, Web Development