Eric Sorensen Email & Phone Number

Dallas/Fort Worth Area

Allen, TX

Plano, TX

• Senior System Emgineer Project Lead (2013 – 2019)Proposed, implemented and maintained a major North American Security Initiative to deploy a green field, secure network to maintain Huawei North American Customers.
• Proposed leveraging VMWARE based private cloud to satisfy an urgent requirement to deploy a physically separate domain network to maintain Huawei North American Customers
• Required 24 x 7 availability to maintain production Horizon View Virtual desktop environment for North American Operations Engineering Team
• Responsible for maintaining desktop pools, base images for pools, monitoring pool usage, composing pools to push updates from base image, expanding and shriniking pools to manage resources of compute. I was responsible.
• Created master images used to generate replicas for linked clone desktop pools.
• Utilized View Composer process automation to manage and compose desktop pools.

Plano, TX

• Support all carrier datacom products deployed in North America, including firewalls, routers, switches, IP Microwave and U2000 OSS systems.
• Project lead on major infrastructure build outs for North American Datacom Lab
• Responsible for training external Huawei customers on Huawei datacom products and IP Microwave products.
• Designated as primary escalation contact for all datacom related events for North American Carrier customers
• Lead professional services projects to perform network software upgrades & feature design enhancements on carrier grade networks. Professional Service work required meeting SLA requirements.
• Primary engineering contact for Huawei OSS systems for North American customers.

Atlanta, GA

• Core IP Engineer, Managed Services for Cox Communications (2010 – Present)Primary engineering support for Core IP as a member of Huawei Core Network Performance Team.
• Maintained Layer 3 managed LAN switch infrastructure for Cox Communications CDMA core network
• Proactively implemented LAN switch feature enhancements for security, network design & remote management
• Responsible for training Huawei staff on core IP routing within Cox Communications CDMA network
• Designated as primary escalation contact for all core IP related events involving Layer 3 managed LAN switch infrastructure
• Coordinated core IP support with other members of the Core Performance team, i.e.: Troubleshooting complex issues within HLR or MSC core network elements

Initial member of Atlanta-based Network Management team formed to return operations back to the United States from India

A key member of Advanced Technical Services team handling tier 3 customer facing operations duties.

Certification, Unix Administration

Bs, Computer Information Systems W/ Economics Minor

Activities and Societies: Tau Kappa Epsilon, Nu Epsilon Chapter. I was elected to officers positions 2 of the 3 years I was active in the.