Technical Support Level 3 Analyst
Current
Apr 2022 - Present
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Eric Wang Email & Phone Number
Technical Support Analyst at The Lenbrook Group of Companies
at
The Lenbrook Group of Companies
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Current company
Role
Technical Support Analyst at The Lenbrook Group of Companies
Location
Mississauga, Ontario, Canada
Company size
Who is Eric Wang? Overview
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Quick answer
Eric Wang is listed as Technical Support Analyst at The Lenbrook Group of Companies at The Lenbrook Group of Companies, a with 122 employees, based in Mississauga, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Eric Wang.
Eric Wang previously worked as Technical Support Level 3 Analyst at The Lenbrook Group Of Companies and Technical Support Level 2 Analyst at The Lenbrook Group Of Companies. Eric Wang holds Bachelor’S Degree, Information Technologies, Networking And It Security from University Of Ontario Institute Of Technology.
Company email context
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The Lenbrook Group of Companies
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Profile bio
About Eric Wang
I have grown a fond of computers and technology ever since I got my hands on my very first personal computer. From that point on my experience, knowledge, as well as passion towards it has grown throughout my life. What drove me into this passion was knowing that there will always be many opportunities and possibilities behind the science and technology of computers, which in other words makes it is practically endless. With that in mind, I always try and strive for the best possible outcome given the environment and resources I am working with. Paying attention to details and enhancing the overall technological experience is very important to me, because I care in what I like to do and I try to let the people around me to feel the same way as well. With that being said,"It's the little details that are vital. Little things make big things happen." - John WoodenFocus, determination, compassion and respect are some of the traits I live by in both my work and with my friends and family.
Listed skills include Computer Hardware Troubleshooting, It Networking, Network Security, Data Analysis, and 23 others.
Current workplace
Eric Wang's current company
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The Lenbrook Group Of Companies
6 roles
Eric Wang work experience
A career timeline built from the work history available for this profile.
Technical Support Level 2 Analyst
Nov 2020 - Apr 2022
Technical Support Level 1 Analyst
• Analyze and troubleshoot technical issues that are reported by the company’s customers, dealers, and distributors in a front facing Help Desk support environment via phone, email, and/or remote access.• Precisely document each troubleshooting step that were undertaken in an organized manner tonarrow down the issue at hand. As a result, clearly points to the root cause for QA to further review.
Jan 2019 - Nov 2020
Airport Systems Support Technician Level 1
• Monitored and maintained 165 airport terminal kiosks for check-in, boarding pass, and bag tags during the busy holiday season. Maintenance included restock kiosk boarding passes and bag tags. • Ensured and serviced the hardware and software component of each airport terminal kiosk. Services included cleaning boarding pass and bag tag printers and reloading software for the kiosk’s GUI.
Dec 2018 - Jan 2019
Uoit Capstone Project Coordinator & Web Developer
• Designed and developed a web portal for the company’s users, which achieved a faster processing, troubleshooting and management system in accomplishing company tasks within its business. • Led, assembled and organized team efforts in achieving project deliverable and goals. Organization included setting up conference call dates and times between our capstone team and client. As well as delegating tasks among the team while having a constant communication with each other for support.
Sep 2016 - Apr 2017
It Network Support
Lanwar X
• Diagnosed and troubleshot client’s internet connection issues detected within their system, while constantly communicating with client to both control and effectively speed up troubleshooting.• Assembled end device connections, such as printers and projectors, to aid event managers in both organization and management tasks.• Ensured all required clients are connected to their specified servers
Nov 2015 - Mar 2017
Team & coworkers
Colleagues at The Lenbrook Group of Companies
Other employees you can reach at lenbrook.com. View company contacts for 122 employees →
RK
Ramanpreet Kaur
Colleague at The Lenbrook Group Of CompaniesToronto, Ontario, Canada
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DW
Diane W.
Colleague at The Lenbrook Group Of CompaniesGreater Phoenix Area, United States
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JW
Jaclyn Walkington Rgd
Colleague at The Lenbrook Group Of CompaniesPickering, Ontario, Canada
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BM
Becky Moon
Colleague at The Lenbrook Group Of CompaniesStone Mountain, Georgia, United States
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PG
Peter Gibb
Colleague at The Lenbrook Group Of CompaniesLivingston, Scotland, United Kingdom
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RM
Ruth Muir
Colleague at The Lenbrook Group Of CompaniesAjax, Ontario, Canada
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PB
Paul Barton
Colleague at The Lenbrook Group Of CompaniesPickering, Ontario, Canada
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PM
Prince M.
Colleague at The Lenbrook Group Of CompaniesBrampton, Ontario, Canada
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彭
彭明炜
Colleague at The Lenbrook Group Of CompaniesNanjing, Jiangsu, China
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VH
Vesa Hood
Colleague at The Lenbrook Group Of CompaniesConyers, Georgia, United States
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Ramanpreet Kaur
Colleague at The Lenbrook Group Of CompaniesToronto, Ontario, Canada
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DW
Diane W.
Colleague at The Lenbrook Group Of CompaniesGreater Phoenix Area, United States
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JW
Jaclyn Walkington Rgd
Colleague at The Lenbrook Group Of CompaniesPickering, Ontario, Canada
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BM
Becky Moon
Colleague at The Lenbrook Group Of CompaniesStone Mountain, Georgia, United States
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PG
Peter Gibb
Colleague at The Lenbrook Group Of CompaniesLivingston, Scotland, United Kingdom
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RM
Ruth Muir
Colleague at The Lenbrook Group Of CompaniesAjax, Ontario, Canada
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PB
Paul Barton
Colleague at The Lenbrook Group Of CompaniesPickering, Ontario, Canada
View →
PM
Prince M.
Colleague at The Lenbrook Group Of CompaniesBrampton, Ontario, Canada
View →
彭
彭明炜
Colleague at The Lenbrook Group Of CompaniesNanjing, Jiangsu, China
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VH
Vesa Hood
Colleague at The Lenbrook Group Of CompaniesConyers, Georgia, United States
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2 education records
Eric Wang education
Bachelor’S Degree, Information Technologies, Networking And It Security
Minor, Operations Management
FAQ
Frequently asked questions about Eric Wang
Quick answers generated from the profile data available on this page.
What company does Eric Wang work for?
Eric Wang works for The Lenbrook Group of Companies.
What is Eric Wang's role at The Lenbrook Group of Companies?
Eric Wang is listed as Technical Support Analyst at The Lenbrook Group of Companies at The Lenbrook Group of Companies.
Where is Eric Wang based?
Eric Wang is based in Mississauga, Ontario, Canada while working with The Lenbrook Group of Companies.
What companies has Eric Wang worked for?
Eric Wang has worked for The Lenbrook Group Of Companies, Servicetec, Telefficient Solutions Inc, and Lanwar X.
Who are Eric Wang's colleagues at The Lenbrook Group of Companies?
Eric Wang's colleagues at The Lenbrook Group of Companies include Ramanpreet Kaur, Diane W., Jaclyn Walkington Rgd, Becky Moon, and Peter Gibb.
How can I contact Eric Wang?
You can use AeroLeads to view verified contact signals for Eric Wang at The Lenbrook Group of Companies, including work email, phone, and LinkedIn data when available.
What schools did Eric Wang attend?
Eric Wang holds Bachelor’S Degree, Information Technologies, Networking And It Security from University Of Ontario Institute Of Technology.
What skills is Eric Wang known for?
Eric Wang is listed with skills including Computer Hardware Troubleshooting, It Networking, Network Security, Data Analysis, Security Analysis, It Support, Microsoft Office, and Ccna.
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