Eric Lima work email
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Eric Lima personal email
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Experienced B2B & B2C Customer Service, Success & Experience, administrative and operations activities. Experiencies as Hospitality/Operations & Services Manager at global companies and international events. Fluent in English and Spanish; Portuguese as mother tongue.
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Events & Groups ManagerHostway Travel Feb 2023 - PresentProcess Development;Planning and execution of Business Events and M.I.C.E;Suppliers & Partners and Team management;Financial & Savings. -
Groups Coordinator Latin America & The CaribbeanNorwegian Cruise Line Holdings Ltd. Apr 2019 - Jan 2023Contract Assignments for LATAM B2C & B2B market;M.I.C.E. (Meetings, Incentive, Charter & Exhibitions);Customer Service & Experience;Training for Business Partner and Employees;SaaS & Financial Reports. -
Head Of HospitalityTemple House Apartments May 2018 - Mar 2019County Dublin, IrelandCustomer Service & Hospitality Management;Development Process;Hotel / Self-Catering / Student Accomodation;Direct Sales - Booking.com - AirBnB
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Hospitality & Customer Service ManagerStar Alliance Oct 2016 - Mar 2017Rio De JaneiroManagement of AeroHotel and 3 VIP lounges;Responsible for Front Desk, Reservations & Housekeeping;Development & Company Policies application;Human Resources & Materials;Business Events. -
Ticketing & Customer Service ManagerCts Eventim Ag & Co. Kgaa May 2015 - Sep 2016Rio De Janeiro E Região, BrasilManagement & Supervision of Ticketing Centers at Rio 2016 Olympic and Paralympic Games;Customer Service Training Approach;OH&S Supervision and Management;Appraisal and Induction of 200+ people. -
Guest Relations CoordinatorSofitel Feb 2014 - Mar 2015Rio De Janeiro E Região, BrasilCustomer Experience & Success;Customer Service for a VIP Hotel Lounge;Sales and M.I.C.E;Direct & Business VIP Clients;2014 FIFA World Cup. -
Customer & Operations Service ManagerImr Events Feb 2009 - Feb 2014Rio De Janeiro E Região, BrasilCustomer Service & Sales;In charge of 100+ people along the 2011 Military World Games;Direct & Incentive Guests;Hiring & Training for Front Desk & Events;Strategy development
Eric Lima Skills
Eric Lima Education Details
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Languages - Portuguese, Spanish & Literatures -
Business Administration, Management And Operations -
Executivo Em Markeging E Gestão De Equipes
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Faculdade De MinasGestão Estratégica Em Finanças -
Commercial Management -
Idiomas Estrangeiros, Literatura E Linguística
Frequently Asked Questions about Eric Lima
What company does Eric Lima work for?
Eric Lima works for Hostway Travel
What is Eric Lima's role at the current company?
Eric Lima's current role is Events Manager - Hostway Travel.
What is Eric Lima's email address?
Eric Lima's email address is er****@****ail.com
What schools did Eric Lima attend?
Eric Lima attended Universidade Do Estado Do Rio De Janeiro, Faculdade Iguaçu, Faculdade Iguaçu, Faculdade De Minas, Universidade Paulista, Seda College.
What are some of Eric Lima's interests?
Eric Lima has interest in Social Services, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Eric Lima known for?
Eric Lima has skills like Espanhol, Hospitality, Ticketing Coordinator, Events Coordination, Management, Event Management, Microsoft Excel, Planejamento De Eventos, Microsoft Powerpoint.
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