Erik Castillo Email and Phone Number

I assists market management with the daily operational tasks of an assigned location. This involves customers support, interaction with local independently contracted motor carrier partners and reporting oversight for all of our daily operations. The warehouse knowledge, skill, and/or ability required. Process cargo. Reverse logistics for returned items. Inventory count and audit. Assist with daily carrier load out.Assist management with daily operational tasks.Completes all assigned tasks, this includes timely return of phone calls, emails, and customer, partner and internal inquiries. Creates a positive and professional work environment and leads by example. Maintain the confidentiality of all company and client information. Other duties as dictated by business need and assigned by management.

Responsible for conducting field and site audits.Audits are focused on field operations and require the associate to conduct 80% - 90% of the work in the field.Audits will be performed using approved methods outlined in the Loss Prevention Standard Operating Procedures Manual. Works with the Loss Prevention Manager on all surveillance projects, performs administrative duties as required including daily reports and various weekly and monthly reports. Consults with the Loss Prevention Manager to address problems or bring forth new ideas,occasionally consults with external departments and parties based on audit findings. Planning and organization of audit plan and timelines.

Business Operator and OwnerResponsible for generating new business, overseeing and performing lawn care services, and ensuring customer satisfaction.•5 accounts with over two years under management•$4K+ in annual revenues•References available upon request.

Provide customer service/porter services, Greet and acknowledge all customers in a friendly, professional manner and provide quick shuttle rides for customers as needed. Coached existing and incoming employees the procedures and safety hazards in the dealership, performed opening and closing duties.

Initiate automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

PPerformed core convenience store functions: store opening and closing, shelf stocking, handled cash register, attended to customer needs and inquiries.