Erik Lundgren Email & Phone Number

North America

As a member of the Global Leadership Team, my role as Head of Sales & Service Operations is to lead our Service, Sales, and Strategic Marketing Teams. My teams' primary roles are to ensure customer satisfaction, increase product and service margins, improve sales efficiency and effectiveness, provide strategic direction by segmenting and prioritizing market. My team members create a positive culture by establishing clear performance objectives while demonstrating accountability in day-to-day actions. We celebrate success while maintaining a mind-set of continuous improvement. My team leaders develop & organize department solutions for implementation in the form of personnel development, technical training, marketing, and sales plans.

Responsible for EBITDA contribution driven through revenue growth by providing solutions for clients across several vertical markets. Client solutions may include equipment, parts, operations, services, and may include financial "vehicles" to best fit customer needs. - From 2014 through 2018, revenue doubled in service category from less than $20 million to over $40 million. - Created & managed select new sales deployments focused on key end-user and strategic firms nationally. The results were successful to the point of splitting the responsibility in year two (2) and incrementally expanding the role in year three (3). Significant financial contribution to the business (organic growth greater than $10 million) - Drove the only cross-selling effort with delivery on commitments with over performance on financial revenue and funnel. Developed governance documentation with consensus from each segment president - Assigned responsibility to re-launch CRM platform nationally within Division; success in first 9-months (100% adoption in measured areas) resulted in being in-house mentor for other divisions to support their success - Nine (9) direct reports; multiple deployments (outside sales, inside sales, national account managers)

In 2015 and 2016 responsibility for commercial sales transitioned from half of the United States with more than ten (10) direct reports (Inside Sales, Outside Sales, and Sales Support) to just the Southeast and Midwest. This change in number of direct reports freed bandwidth to take on special assignments throughout the year. - Selected by executive leadership to develop relationship with strategic M&A target - One (1) of six (6) selected across entire company to launch company-wide sales training across all segments/divisions. Executed consultative sales training through 2016 and 2017. Personally trained over eighty (80) sales professionals and management. Most recently facilitated sales training in May 2018 - Achieved double-digit (>10%) growth year-over-year outpacing market growth of less than five (5) percent

Level of responsibility steadily increased with initial management responsibility in the Midwest, expanded to include Northeast, subsequently expanded to include Southeast which included more than ten (10) direct reports (Inside Sales, Outside Sales, and Sales Support). - Directly responsible for $90 million in revenue and corresponding EBITDA contribution. Achieved financial targets in both 2014 and 2015 - In 2015, created and executed strategic deployment plan which fundamentally changed the go-to-market sales channel strategy for specific portion of portfolio to inside sales with customer satisfaction emphasis; sales deployment was multiplied across business; in 2018, the product recorded its best financial performance ever - Twelve (12) direct reports including multiple deployments (outside sales, inside sales, sales support) - Recruited and developed several new sales representatives into the organization while coaching others into different roles (both internal and external to organization)

Responsible for Industrial Sales within General Industry Segment at Siemens Water Technologies. The General Industry Segment (GIS) provides water treatment equipment, parts, and services for industrial clients which may include full operation & maintenance contracts. The GIS segment is also responsible for various financial offerings of our equipment and services. Our offerings include process water, wastewater, and re-use applications.

Sales professional with ten years of leadership experience in: developing sales territories, project development, contract negotiations, team & individual accountability, and complex problem resolution. - Increased sales from $850k in 2004 to over $4.5 million at the close of 2008. Sales production required hiring three (3) service representatives to support organic growth - Developed relationships at all levels within customer organizational structure from hourly employee to shift management to plant manager to vice-president and executive management - Specific skills developed include: Business Development & Market Analysis; Strategic Planning; Team Building & Problem Solving; Negotiations; Consultative Selling; Sales Process (this was pre-CRM for organization)

Chemical sales within manufacturing, industrial, food & beverage, commercial, and institutional vertical markets. - In 2004, earned major account win representing a sales increase of 50% over territory's previous year base - Excluding major account, in 2004 closed additional new business representing 40% increase over previous year's results

Start-up company funded with venture-capital. Executed laboratory analysis along with assessments and recommendations for next-steps towards commercialization. Required technical expertise in hydrometallurgical processes & analysis. Gained extensive experience in laboratory operations, R&D, industrial mining, metal processing, business development, and perhaps most important commercialization.

Inside sales position focused on aftermarket parts & services across manufacturing sectors. - Increased sales by over 40% from 1998 through 1999 - Learned best practices for inside sales which I later leveraged to accelerate growth as a leader at Evoqua and Condair - Exceeded budget expectations in 1998, 1999 and recognized for outstanding performance in 1999 (Achieving Professional Excellence Award)

Bachelor'S Degree

Bachelor Of Arts - Ba