Erika Carter

Erika Carter Email and Phone Number

Member Experience Director @ Bermuda Run Country Club
advance, north carolina, united states
Erika Carter's Location
Winston-Salem, North Carolina, United States, United States
Erika Carter's Contact Details

Erika Carter personal email

n/a
About Erika Carter

Experienced leader with a focus on team motivation and sales performance management. Strong operations and hospitality management. Skilled in Customer Service, Membership Management, Communication, Problem Solving, Retail Merchandise, Inventory control, Green Education and Awareness, and Multiple POS systems. Education and certifications consist of WSET Level 2, WISE Management Certification, CPR and First Aid Certification, Microsoft Excel Intermediate Certification, Responsible Beverage Certification, Food Handler Safety Certification, and a Bachelor's degree focused in Architecture and Interior Design from California State University-Sacramento.

Erika Carter's Current Company Details
Bermuda Run Country Club

Bermuda Run Country Club

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Member Experience Director
advance, north carolina, united states
Employees:
37
Erika Carter Work Experience Details
  • Bermuda Run Country Club
    Member Experience Director
    Bermuda Run Country Club May 2024 - Present
    North Carolina, United States
    Revenue-focused and customer-obsessed leader that collaborates with the General Manager. Aid in providing tools for all departments to positively impact revenue, experience, and engagement. Responsible for increasing participation and Member engagement through relevant programs, strategic event pricing, and unique experiences for the Members and guests at the Club by focusing on executing the Member Experience strategy, events, and communications. Utilize strategic thinking and connect members to increase belonging in the community.
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  • Bermuda Run Country Club
    Business Office Manager
    Bermuda Run Country Club Jan 2023 - Jun 2024
    North Carolina, United States
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  • Jones Von Drehle Vineyards & Winery
    Director Of Sales
    Jones Von Drehle Vineyards & Winery Jun 2021 - Feb 2023
    North Carolina, United States
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  • Cline Family Cellars
    Tasting Room Manager
    Cline Family Cellars Aug 2019 - Jul 2021
    24737 Arnold Drive, Highway 121 Sonoma
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  • Silverado Vineyards
    Assistant Retail Sales And Tasting Room Manager
    Silverado Vineyards Jul 2018 - Aug 2019
    6121 Silverado Trail Napa, Ca 94558
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  • Vezer Family Vineyards
    Wine Educator/ Assistant Vice President Of Operations
    Vezer Family Vineyards 2017 - 2018
    2522 Mankas Corner Rd Suisun Valley, Ca 94534
    Manage wine club members and accounts, schedule and host private events and tastings, assisted in overseeing major events such as concerts and weddings, open and close the winery and facilities, train the staff on new procedures and sales tactics, purchase and price point merchandise for sales, tactfully resolve customer conflict and concerns.
  • Cakebread Cellars
    Wine Educator
    Cakebread Cellars May 2016 - Jun 2017
    8300 St. Helena Hwy Rutherford, Ca 94573
    Provide excellent customer service to all guests, host wine tastings and In Depth tours, wine club members and private groups, run the appointment desk and schedule appointments, conduct sales and shipping, conduct opening and closing duties such as cash in/out registers, managing inventory and writing off pour wines, private party and tasting set up and break down, and maintaining the sales floor.
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  • Two Rivers Architects,Inc.
    Interior Designer
    Two Rivers Architects,Inc. Jan 2007 - 2008
    Analyze client's needs, space planning, product research and selection, draft plans and construction documents, coordinate with MEP contractors to ensure a project was in accordance with budget and timeline.
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  • Lionakis
    Interior Design Intern
    Lionakis Jan 2006 - Jan 2007
    Sacramento, California Area
    Editing and printing construction documents, produce presentation boards for clients, meet with architectural and product representatives, managed the sample/materials room.
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  • City National Bank
    Customer Service Representative
    City National Bank May 2000 - Jul 2001
    Orange County, California Area
    Customer service, welcomed customers with a high level of professionalism and friendliness, processed deposits and withdrawals, client confidentiality, generated leads for new or upgraded accounts.
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Erika Carter Skills

Customer Service Customer Service Representatives Cash Handling Microsoft Office Communication Powerpoint Client Confidentiality Scheduling Architectural Design Space Planning Research Organization Wine Sales Food And Beverage Event Planning

Erika Carter Education Details

Frequently Asked Questions about Erika Carter

What company does Erika Carter work for?

Erika Carter works for Bermuda Run Country Club

What is Erika Carter's role at the current company?

Erika Carter's current role is Member Experience Director.

What is Erika Carter's email address?

Erika Carter's email address is ec****@****ars.com

What schools did Erika Carter attend?

Erika Carter attended California State University-Sacramento, Riverside City College.

What skills is Erika Carter known for?

Erika Carter has skills like Customer Service, Customer Service Representatives, Cash Handling, Microsoft Office, Communication, Powerpoint, Client Confidentiality, Scheduling, Architectural Design, Space Planning, Research, Organization.

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