Erika Keith Email & Phone Number

Peoria, Az, Us

Phoenix, Arizona, United States

As a dedicated professional, I cultivate new client relationships and expand market presence through strategic prospecting, cold calling, and robustnetworking within my assigned territory. I excel in delivering compelling product demonstrations and presentations to healthcare providers and patients, showcasing the myriad benefits of our durable medical equipment (DME) offerings.Following are my key achievements:• Managed and expanded existing accounts by providing superior customer service.• Contributed to sustained sales growth by fostering and maintaining strong relationships with healthcare professionals.• Met and surpassed sales objectives by executing effective sales strategies and maintaining keen understanding of industry trends and customer needs.

As an integral part of the team, I spearhead process improvement initiatives aligned with organizational goals and objectives by collaborating closely with cross-functional teams. My role involves assessing and reporting on process efficacy through the establishment and monitoring of key performanceindicators (KPIs). Additionally, I facilitate the seamless integration of new processes and technologies across divisions by implementing effective change management strategies. To ensure smooth transitions, I prioritize fostering employee understanding and adherence to updated procedures by delivering comprehensive training and ongoing support.My key contribution are mentioned below:• Served as subject matter expert on business processes, offering guidance to various departmental teams.• Spearheaded and executed location manager, customer service, and account executive trailhead program.• Pioneered development of live virtual training for three distinct programs, ensuring consistent and accessible learning opportunities for employees.

Phoenix, Arizona, United States

As a seasoned leader, I took the helm in steering all aspects of sales operations and business development, overseeing a dynamic sales team across two locations. I actively fostered team development and heightened productivity by conducting performance reviews and providing targeted coaching. Through forging and nurturing relationships with key healthcare stakeholders, I ensured sustained business expansion. Additionally, Isupported cohesive sales efforts by seamlessly coordinating with internal teams, including marketing, operations, and finance. My approach involved optimizing operations and identifying growth opportunities through diligent assessment of industry trends and sales metrics.Underneath are my core contributions:• Drove revenue growth and attained sales targets by formulating and executing strategic sales plans.• Expanded the Phoenix market by 300%, significantly increasing company footprint and market share.• Bolstered new markets penetration and expanded customer base by employing effective sales strategies and tactics.• Maintained rigorous compliance with healthcare industry regulations, safeguarding company reputation and operations.

Prescott, Arizona, United States

As a part of my responsibilities, I managed daily administrative functions, including appointment scheduling, financial billing, and inventory oversight, ensuring operational efficiency. I developed office protocols to align with industry regulations and organizational standards, enhancing overall compliance. Leading a team of administrative professionals, I provided mentorship and training to elevate productivity and performance. Facilitating interdepartmental communication between sales and operations, I ensured cohesive workflow and collaboration. Additionally, I oversaw financial transactions, including accounts receivable and payable, to maintain accurate and timely financial reporting. Conducting performance reviews, I offered constructive feedback to support staff development. Through analyzing office performance data, I pinpointed and acted upon opportunities for process improvement."Listed following are the achievements:• Sustained monthly sales exceeding $100K.• Expedited record-keeping and elevated office efficiency by integrating electronic health record systems.• Addressed customer concerns swiftly, upholding commitment to exceptional service and satisfaction.

Bachelors Of Healthcare Administration

Associate Of Arts - Aa

High School Diploma