Thank you Innovare for my transition from intern to full time role

Supports the engineering team product roadmap, excellence in quality and improve development operations with new tools and processes.

• Responsible for maintaining the quality of beta user interface on iOS and Android platforms. • Work queues of bug reports generated on internal apps to ensure a strong final product for public release. • Reproduce reported bugs to ensure engineers have a comprehensive, detailed report in order to fix bugs most effectively. • Understand and communicate product launch risk and severity of issues to cross functional partners in Operations and Product. • Develop test cases and scenarios in order to pinpoint the root cause of product bugs.

• Responsible for maintaining the quality of beta user interface on iOS and Android platforms. • Work queues of bug reports generated on internal apps to ensure a strong final product for public release. • Reproduce reported bugs to ensure engineers have a comprehensive, detailed report in order to fix bugs most effectively. • Understand and communicate product launch risk and severity of issues to cross functional partners in Operations and Product. • Develop test cases and scenarios in order to pinpoint the root cause of product bugs.

• Government, Politics, and Advocacy team for social media company. Election analyze support to external and internal clients. • Daily caseload revolves heavily on assisting with ad troubleshooting and solutions.

• Intellectual property content review for social media company. Reviewed content and classified according to policy. • Provided feedback on content classification trends. • Made key decisions on whether content should be removed for intellectual property on platform. • Completed general data entry related tasks. Provided suggestions to improve the process and workflows.

• Performed right of way technical services for the Onion Creek Buyout Project as required by our current client the City of Austin.• Entered and disseminated data, maintained tracking and parcel status databases. • Maintained communication flow between HDR, client and the public supported by strong editorial and verbal skills. Role required attention to detail and acute organization. • Planning and managing of public meetings, events and private meetings as well as managing all ROW agents’ calendars.

Crime Records Technician IV: January 2014 – February 2016Access & Dissemination Bureau, Criminal Records Unit, Law Enforcement Support Division (LESD)Customer Service Rep III: January 2013 – December 2014Garland Mega Center, Driver License Division (DLD)Customer Service Rep II: Dec 2012 – January 2013Statewide Contact Center, Driver License Division (DLD)• Worked with highly sensitive data belonging to the public. In order to assist legislatively authorized criminal and non-criminal entities and individuals I was required to analytically search databases and systems to retrieve and or correct information. • Duties also included verifying and scrutinizing documents presented for authenticity, notarization of forms and ensuring that source document data was input to state records with high accuracy to prevent future master record changes. • Required to properly and with the utmost accuracy access, compile, maintain, and disseminate information using software, automated information systems, databases, and interconnecting networks to transmit digital data.