Director Of Operations
Current- Formulated direct billing program that increased business
- Hired and developed 20 shift managers and 3 General Managers through S.M.A.R.T goals and weekly feedback
- Created a schematic for operations that influenced a 10%+ increase in catering sales in each market
- Supervised and completed manager evaluations quarterly
- Counseled General Managers on monthly P&L
- Constructed a cash reconciliation spreadsheet to streamline workload