Erika Abel Email & Phone Number

Bolsover, Gb

Mansfield, England, United Kingdom

Chesterfield, England, United Kingdom

Maintain excellent relationship with all customers.To produce and maintain customer reporting.Data Analysis – creating KPI’s and dashboards from existing reporting to give customers full visibility of assets.Manage customer requests and ensure responses within an agreed timeframe.Warranty claims -managing the warranty claims process to ensure that assets in warranty were returned and processed in line with contractual terms.

United Kingdom

• Ensure invoices are paid in accordance with customers T&C’s• Maintain the sales ledger to ensure it reflects the debtor's position.• To maintain good professional relationships with all customers• Daily Reporting, Daily bank checks for payments received.

United Kingdom

• Customer Management – Ensuring weekly & monthly reports are produced and delivered on time, ensuring data integrity.• Invoicing & Queries – Producing weekly & monthly invoicing and supporting reports are produced in line with customers pricing structure. Dealing with any queries relating to billing.• Training – Training new team member in line with company and customer requirements.• Goods in & Out – Liaising with collection/delivery locations and transport companies to ensure products are delivered on time.• Day to day management of a small team.

Cannock, England, United Kingdom

Managing circa 40 staff across up to 10 locations 7 days per week. Liasing we locations to ensure required staff levels are met and all shifts are covered.Ensuring Medical Advice Line was covered daily, Onboarding new contractorsSupplier and contractor paymentsEnsuring contractor invoices were uploaded to FreeAgent for approval and payment.Candidate Training – Ensuring candidate enquires were dealt with quickly and efficiently. Confirming bookings, supplying course materials and registrations.Course administrator for the scheduling of resuscitation courses which are governed by the RCUK & the administration duties

Sheffield, United Kingdom

London, United Kingdom

Working with the Global Exhibition Team to deliver various events and tradeshows, on budget and to global standards. Developing segment and region specific messaging. In line with the Shell Aviation Corporate message and ensuring that, activities are aligned and consistent.

London, United Kingdom

• Delivering strategic communications counsel and support on areas of reputation opportunity and risk to relevant business leaders. • Supporting the execution of specific campaigns, as part of Shell’s Communications campaign programme in the UK.• Working closely with both Centres of Excellence and Business Communications teams, to ensure alignment between global and local messaging. • Providing external Communications support to critical projects - consistent with global Downstream Communications strategies.• Working closely with the UK Internal Communications Manager to align internal and external messaging and content.

My Role involves Issues Management, research media enquiries and work with business and DS Issues team to draft an appropriate response.Manage relationship with all media suppliers, specifically Precise Media, Kantar Media, Press Association Crisis Management, handle and log calls from media circulating to team for response, media monitoring and circulation key coverage to relevant people.Media Monitoring around key issues and forward coverage to relevant team members.Also working on the Shell Eco-Marathon, working with Blue Rubicon to put together a regional media programme around the UK teams entering the competition and secure positive media coverage.

I was responsible for ensuring that projects were completed, and delivered on time and budget. Event planning at a local and national level. From corporate hospitality to tradeshows for both B2B and B2C.Managing the advertising plan, negotiated advertising rates, producing artwork for publication working within company brand guidelines. Reviewed responses and fed collected feedback.