Erika Alvarez Email & Phone Number

Stuart, Florida, United States

Juno Beach, Florida, United States

Stuart, Florida, United States

• Manage a range of complex claims that include first and third-party property claims, vehicle accidents, bodily injury claims, public official including law enforcement, and sovereign immunity claims.
• Make initial contact with clients, claimants, and attorneys; maintain single point of contact and complete communication to ensure all parties receive updated information regarding claim.
• Investigate liability on behalf of my clients and serve as single point of contact for the client's, claimants, and attorneys; as well as provide claim updates to client's, claimants, and attorneys.
• Review claim documentation, including incident reports, police reports, 768.28 notices, pre-suit as well as suit filed demands, and settlements.
• I determine all needed investigations after categorizing the type of claim; while evaluating, settling or denying claims, as warranted.
• Work closely with defense attorneys and manage litigated claims.

Port Saint Lucie, FL

• Auto Property Damage and Coverage ReviewInvestigate coverage and liability and serve as single point of contact for insured, claimants, and attorneys; provide follow-up with all parties and close file upon issuance of.
• Make initial contact with clients, claimants, and attorneys; maintain single point of contact and complete communication to ensure all parties receive updated information regarding claim.
• Investigate coverage on all claims reported.
• Review claim documentation, including police reports, rental bills, and subrogation documents to update claim.
• Monitor claim requests, investigate claims, and resolve problems. Collaborate with team managers to obtain further approval, as needed.
• Serve as Original Company trainer, educating new team members on company procedures. Initiated and created a claim handling training guide.

Winter Haven, FL

• Auto Property Damage and Injury Claims AssociateSupport claim specialist and serve as contact for insured, claimants, and attorneys; provide follow-up with all parties and close file upon issuance of payments.
• Make initial contact with clients, claimants, and attorneys; maintain communication to ensure all parties receive updated information regarding claim.
• Resolve customer inquiries, issues, and complaints ranging from issuing payments for vehicle repairs to injury updates / claim information. Ensure vehicles are repairable and brand titles accordingly.
• Review claim documentation, including police reports, medical bills, rental bills, and uninsured motorist or bodily injury demands to update claim.
• Monitor claim requests, investigate claims, and resolve problems. Collaborate with claim specialists or team managers to obtain further approval, as needed.
• Serve as departmental trainer, educating new team members on company procedures and claim handling processes. Function as primary contact and subject matter expert to verify information.

Cayman Islands

• Site Coordinator in Cayman Islands
• Responsible day of weigh-in to work with commission and verify what they will need the day of event
• Responsible day of weigh-in to get the fighters on the scale to weigh-in
• Responsible on the day of event to set-up event location (chairs, ring, tables, dressing rooms, etc.) as well as EMS, Police, security, food vendors, DJ, announcer, photographers and media.
• Responsible on the day of event to work with commission and verify that they have all they need and are taken care of
• Responsible on the day of event to get the fighters music for them to walk into the ring and to call them when it is their time to fight

Fort Lauderdale, Florida

• Commercial Property and Commercial Auto and Injury Claims Damage
• Oversee receptionist area, including greeting visitors and responding to telephone calls.
• Ordered office supplies,
• Filing claims in file room,
• Support claim representatives and issue payments.
• Support claim representatives by making initial contact with clients, claimants, and attorneys within 2 hours of claims being created.

Hollywood, Florida

• Assisted Associate Buyers Small Housewares and House Radio Buyers for 4 stores stock.
• Assisted Associate Buyer and Buyer in negotiating buying terms with vendors (price, quantity, delivery terms)
• Assisted Associate Buyers in reconciling discrepancies related to Purchase Orders
• Assisted Associate Buyers in reconciling discrepancies related to receiving and shipping
• Assisted the Buyer in completing the forecast
• Collaborated with the 4 Store Department Managers and vendors to create the product placements

Associate Of Arts (A.A.), Insurance

Hs, High School/Secondary Diplomas And Certificates

Activities and Societies: Marching Band