Erika Fjäder Email & Phone Number

Malta

• Conceptualising and building email marketing automations to engage and convert app users
• Liaising with content and creative teams to come up with communication ideas, creative approach, promotional materials and copies
• Measuring and optimising our CRM flows
• Researching and testing different CRM campaigns to ensure specific audiences are being targeted with the right communication
• Collaborating with marketing & branding personnel to maintain a consistent brand voice and message across all CRM campaigns
• Producing and presenting reports

Ta' Xbiex, Malta

• Collaborating with creative teams for execution on marketing campaigns
• Analysing on-going campaigns across channels
• Acting as a point of contact for resolution of queries related to all marketing queries
• Coordinating new partnerships across different marketing channels
• Taking an active responsibility in ensuring that all marketing communications is adhering to relevant compliance and regulations

Helsinki, Southern Finland, Finland

• Designing, creating and finalising content for promotional mailouts, web pages, social media and brochures
• Segmentation and managing distribution of content
• Building of Real Estate Marketing strategies
• Organising Real Estate photo shoots and various events, for example broker events and shopping center events

Customer Service Desk, Shopping Center Jumbo, Vantaa, Finland

• Motivating and coaching employees to meet service, sales, and repair goals
• Creating and modifying employee schedules with service levels in mind
• Recruiting and hiring top mechanics and service advisors
• Coordinating information from internal operators and manager level to our team

Customer Service Desk, Shopping Center Jumbo, Vantaa, Finland

• Providing high in quality service to consumer clientele of Jumbo.

Helsinki Area, Finland

• Guest Service Representative & Ticket inspector

Vallila, Helsinki

• Internal communications
• Updating website of Internal network
• Travel and event arrangements
• Invoice processing
• Customer billing

Ruoholahdenkatu

• Processing of visa applications with Amadeus-software
• Customer service
• Daily courier visits to Russian visa center in Kamppi, Helsinki

Moscow, Russian Federation

• Processing of visa applications, including entry decisions
• Customer service in Russian language

Bachelor'S Degree, Business Administration

• Business Administration • Major in Corporate Law

University, Russian Language And Literature, Preliminary Faculty Of Philology

Activities and Societies: Volleyball• Russian Language • Literature • Geographical history of Russia • Russian Literature History •.

Ylioppilas, Russian Language And Literature