Erika Mata Email & Phone Number

Roseville, Ca, Us

Palo Alto, California, United States

Roseville, California

Provide training via webinar or in-person for core business applications (i.e. BenefitPoint, WorkSmart, AMS 360 and company intranet.Assist National Operations Team with various business and conversions projects ensuring smooth transition following M&A.Provide ongoing training support for new hires and employees of newly acquired firms at time of system conversion.

Roseville, Ca

Managed and serviced book of business that consisted of small group accounts, employers with under 100 lives.Oversaw renewal and open enrollment workflow book of business including creating benefit enrollment materials such as communications, presentations and compliance documents for clients.Communicated with employees on benefit offerings, assisted with inquiries and issues related to billing, claims, eligibility, policy/coverage, and open enrollment in a timely manner.Provided translation of benefit materials into Spanish internally and for clients including forms and open enrollment materials to various team members as needed.

Provided full range of benefits administration, service and support to Account Managers, Clients and employees related to group health benefits.

Provided full range of benefits administration, service and support to Account Managers, Clients and employees related to group health benefits.

Provided full range of benefits administration, service and support to Account Managers, Clients and employees related to group health benefits.

Associate'S Degree, Business Administration And Software

Education record