Erik Angus Email & Phone Number

The Technical Solution Manager (TSM) is primarily responsible for discovery, design, and execution on the technical scope and contract deliverables with new and existing customers. To accomplish this, the TSM has a foundation of technical knowledge, discovery and implementation skills, comfort with going from high-level and strategic to deeper into the technology and operational delivery, and an ability to explain and demonstrate technical solutions to a non-technical audience. A key part of this role will be designing and executing on the technical solution that best reflects the customers capabilities and integrates the Unite Us product suite.

Responsible for completing approximately 20 analytics report on a monthly basis impacting internal and external stakeholders through the utilization of data analysis tools including SQL, Tableau, JIRA, DataGrip, Amazon Redshift, ThoughtSpot, Microsoft Excel, and Google Sheets. Responsible for managing approximately a dozen cross-functional analytics requests, including scoping and assignment of requests to reporting analysts. Responsible for providing Tableau and ThoughtSpot development through story writing, user acceptance testing, requirements documentation, end user training, and release note documentation. Responsible for operating as a data subject matter expert for cross-functional teams internally and externally across the country.

Proficient in using Excel, Google Sheets, and SQL to efficiently complete data requests. Independently utilizes existing resources to deliver complex reporting at scale and consistently troubleshoots discrepancies in dataDemonstrates strong command of Unite Us data and network health framework to the full extent of conducting exploratory analysis tied to business needs Consistently creates strong data visualizations that effectively translate complex ideas to data naive audiences and drive actionExcellent communication and presentation skills; an active listener who can break down complex ideas and tailor their message to a specific audienceFosters strong cross-functional relationships, enabling internal teams to utilize data independently

Responsible for monitoring and leading the success and growth of Coordinated Networks comprised of clinical providers, government agencies and community-based organizations in addressing social determinants of health. Responsible for understanding how partners are utilizing the network, track performance indicators, and develop long-term strategy based on public health trends and service needs within a designated region.

Responsible for managing the creation of the Norwood Community Health Improvement Plan including project management, community engagement, research, writing, visualization and implementation efforts.Created focus groups for the top two health priorities identified in the Community Health Needs Assessment. Work consisted of recruiting a variety of stakeholders, designing 12 hours worth of curriculum, facilitating each session, and developing a report that identified the key outcomes from each focus group session.

Norwood, Ohio, United States

Contributor to the development of the Community Health Needs Assessment and Community Health Improvement Plan for the City of Norwood local health department.Participated in a Norwood community engagement event as a volunteer with the 513ReliefBus. Participated in an educational session where I learned the basics of the statistical software SPSS, and how this tool was leveraged by the health department to complete community health needs assessment analysis.

Cincinnati, Ohio, United States

Responsible for managing the strategy, operations, and growth of a small multimedia business with clients spanning industries across technology and nonprofit.

Responsible for conducting research in support of the design of a qualitative and quantitative research study on the Singing to the Lions program in Zimbabwe under the direction of Dr. Colleen Fisher. The Sparkman Fellows Program is a mentorship opportunity for highly motivated and engaged students seeking to enhance their understanding of global issues in a stimulating learning environment.

Collaborated with a diverse group of stakeholders with the goal of developing an Office of Sustainability & Resilience Proposal that outlines research, objectives, and an action plan to implement an Office of Sustainability & Resilience in the City of Birmingham. Conducted research through engagement with city officials in Birmingham, Louisville, Asheville, and Charleston, as well as community based organizations in Birmingham and UAB faculty. In 2024 the City of Birmingham decided to continue this work by creating a Chief Resilience & Sustainability Officer on the Mayor's executive leadership team. Project work was accepted to be presented at the 2023 Society for Public Health Education (SOPHE) Advocacy Summit in Washington D.C., Oct. 14 - 16.

Kansas City, Missouri Area

Led a team of 10 learning consults to develop and execute learning strategies for a health system launching Cerner at an enterprise level. Consulted with client leadership to develop site and role-specific learning strategies and project plans to achieve targeted learning-enabled business outcomes. Lead a team of internal learning consultants to develop materials to achieve client learning outcomes. Manage a team of associates using agile and scrum methodologies. Leverage learning systems to monitor, analyze, and report on key learning performance indicators and make recommendations for improvement. Responsible for the design and delivery of educational materials in person and virtually for all Cerner Millenium solutions in a variety of clinical venues including acute, ambulatory, and emergency.Recognition - Rising Star Program (2020) - Pre-Management Experience (2020)

Kansas City, Missouri Area

Responsible for the successful transition of a client through a Cerner implementation which includes system testing, troubleshooting, issue management, training and go-lives.

Cincinnati, Ohio, United States

Developed and facilitated three educational modules consisting of slide decks and recorded presentations for the HIM 3014: EHR Practicum class at the University of Cincinnati. The three covered topics consisted of: - Healthcare Software Implementation - Healthcare Software Optimization - Healthcare Technology & Population HealthOperated under the direction of Professor Jan Kelly (kellyj9@ucmail.uc.edu) as a part of a Healthcare Information Management curriculum of university courses designed to prepare students for professional opportunities in healthcare information technology.

Richmond, Virginia

Responsible for development and growth for the expansion of chapters of Sigma Phi Epsilon at Purdue University and the Illinois Institute of Technology. I lead marketing efforts to generate leads, owned the full-cycle of recruitment for all new members and helped a group create and foster organizational culture that sets the standards for not only fraternities, but student organizations on college campuses.

Managed 29 clients at Universities across Illinois, Wisconsin, Minnesota, Iowa, Nebraska, and Missouri including the design and implementation of chapter programs to attract and retain members, facilitation of leadership training for undergraduate members and consulting on operational best practices.Implemented a new mobile application that impacted the membership experience for over 1,500 members through the direct training and collaboration with over 50 organization leaders.

Forchheim, Germany

Analyzed international medical device standards relevant to the field of Computer Tomography.Created engineering requirements from international standards utilizing Caliber.Coordinated and led document review meetings. Collaborated in German and English with a diverse team.

Cincinnati, Ohio Area

Independently wrote verification protocols and testing reports.Created and revised 3-D models of components using SolidWorks.Collected, analyzed, and reported data to the rest of the 12-man team.Designed and executed pilot testing for further device investigation.

Cincinnati, Ohio

Created lesson plans instructing upon topics such as goal setting, time-management, and diversification. Mentor to 20 freshmen students in various phases of collegiate life.

Sidney, Ohio

Learned new procedures quickly and was expected to perform at the level of an experienced employee throughout the assembly of multiple types of scroll compressors.

Master Of Business Administration / Master Of Public Health (Mba/Mph), Population Health, 3.77

Activities and Societies: Phi Kappa Phi Honor Society, Sparkman Fellow, Health Policy Ambassador, Global Health Case Competition, Global.

Bachelor’S Degree, Biomedical Engineering

Activities and Societies: Sigma Phi Epsilon, Fraternal Values Society, First Year Experience, Bearcat Buddies, Biomedical Engineering.

Siemens Healthineers - Forchheim, Germany

Education record

Executive Education Leadership Development Program; Concentrated courses in conflict resolution, negotiation, leadership skills.

Salutatorian

Activities and Societies: Student Body Vice President, Archery, Envirothon, National Honor Society, Book Club