Erika Rodelas Email & Phone Number

Dubai, United Arab Emirates

• Keeping the exhibitor databases up to date at all times.• Keep on top of barter deals alongside Marketing Managers.• Process booking forms, inform accounts and operations and update exhibitor list.• Organize the team inbox and distribute emails, as applicable.• Provide the team with administrative support.• Assist the team also in other areas (e.g. specific projects if necessary)• Process purchase orders for internal and external suppliers.• Manage SLX system including entry updates, lead identification, data field management and management reporting.• Prepare sales tax invoices and reports.

Dubai, United Arab Emirates

• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.• Manage CRM system including entry updates, lead identification, data field management and management reporting.• Provide exceptional and timely customer service and team coordination primarily through telephone, email, personal interaction, calendars, schedules, invites and document control.• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.• Meeting secretary and management meeting coordinator, follow up and consolidate monthly meetings, minutes and reports and with team members.• Prepare sales tax invoices, reports, and summary presentations when needed.• Ensure smooth running of the daily administrative activities, keeping updated records of in-coming & out-going correspondence, and information flow.

United Arab Emirates

• Prepares product or service reports by collecting and analyzing customer information.• Recommends potential products or services to management by collecting customer information and analyzing customer needs.• Act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.• Build sustainable relationships and trust with customer accounts through open and interactive communication.

United Arab Emirates

• Develop and oversee marketing campaigns to promote products and services.• Ensure top quality service provision via consistent supervision of team members.• Listen to clients in the event they have one complaint or the other regarding quality of service delivery.• Ensure there is adequate stock of supplies and also consistently maintain inventory.• Carry every member of staff along and get them adequately informed on important issues as and when due.

Philippines

• Coordinate with advertisers and other departments to provide various platforms, exposures, and to strengthen credibility of Talent Development and Management Department artists.• Responsible for developing, implementing, monitoring and evaluating communications strategy in order to support the communication objectives and maximize positive exposure in local, national and international markets.• Search for new marketing and emerging media for possible clientele and create relationship with advertising agencies with prominent accounts.• Maintain good relationship with current clients for renewal of endorsements and sponsorships.• Conceptualize and prepare marketing decks for client presentations.• Supervise and monitor the activities of all active handled accounts.• Update the centralized database for endorsements on a monthly basis.• Facilitate the negotiation, preparation and monitoring of the contracts for all new and renewal endorsements and sponsorships.

Philippines

• Plan, conceptualize and create the marketing strategy of the Leasing Department.• Monitor and maintain existing media platforms of Leasing Services of Avida (LSA) updated.• Develop and promote promotional activities and marketing campaigns.• Generate leasing services subscription and increase tenancy.• Establish and maximize corporate tie-ups.• Monitor and track documentation procedures, oversee leasing contracts to be signed.• Prepare reports related to Leasing Take-up.• Maintain/update database of Lease inventory.• Administer all Leasing Officers.