Erika Rodelas Email & Phone Number

Dubai, United Arab Emirates

• Keeping the exhibitor databases up to date at all times.
• Keep on top of barter deals alongside Marketing Managers.
• Process booking forms, inform accounts and operations and update exhibitor list.
• Organize the team inbox and distribute emails, as applicable.
• Provide the team with administrative support.
• Assist the team also in other areas (e.g. specific projects if necessary)

Dubai, United Arab Emirates

• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Manage CRM system including entry updates, lead identification, data field management and management reporting.
• Provide exceptional and timely customer service and team coordination primarily through telephone, email, personal interaction, calendars, schedules, invites and document control.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Meeting secretary and management meeting coordinator, follow up and consolidate monthly meetings, minutes and reports and with team members.

United Arab Emirates

• Prepares product or service reports by collecting and analyzing customer information.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.

United Arab Emirates

• Develop and oversee marketing campaigns to promote products and services.
• Ensure top quality service provision via consistent supervision of team members.
• Listen to clients in the event they have one complaint or the other regarding quality of service delivery.
• Ensure there is adequate stock of supplies and also consistently maintain inventory.
• Carry every member of staff along and get them adequately informed on important issues as and when due.

Philippines

• Coordinate with advertisers and other departments to provide various platforms, exposures, and to strengthen credibility of Talent Development and Management Department artists.
• Responsible for developing, implementing, monitoring and evaluating communications strategy in order to support the communication objectives and maximize positive exposure in local, national and international markets.
• Search for new marketing and emerging media for possible clientele and create relationship with advertising agencies with prominent accounts.
• Maintain good relationship with current clients for renewal of endorsements and sponsorships.
• Conceptualize and prepare marketing decks for client presentations.
• Supervise and monitor the activities of all active handled accounts.

Philippines

• Plan, conceptualize and create the marketing strategy of the Leasing Department.
• Monitor and maintain existing media platforms of Leasing Services of Avida (LSA) updated.
• Develop and promote promotional activities and marketing campaigns.
• Generate leasing services subscription and increase tenancy.
• Establish and maximize corporate tie-ups.
• Monitor and track documentation procedures, oversee leasing contracts to be signed.