Erika Rodriguez Email & Phone Number

Arlington, Virginia, United States

Washington D.C. Metro Area

Demonstrated accuracy and precision in reviewing and processing the Equitable Sharing Agreement Certification (ESAC) forms for more than 2,000 law enforcement agencies across six states in the Federal Equitable Sharing Program using the Agreement Certification and Audit (ACA) database system and other tracking systems.✯ Identified and recovered thousands.

Washington D.C. Metro Area

Delivered analytical support as the travel coordinator for a team of 10 Trial Attorneys in the MLARS using the E2 system. Interpreted and advised MLARS personnel on division policies, budgeting, and procedures for federal travel regulations.✯ Formulated and processed multiple foreign travel and conference memos for travel authorization.✯ Interacted.

Cape Coral, FL

Effectively managed over 100 daily inbound calls in a call center environment providing superior response to all calling patients to over 15 different facilities throughout multiple counties in South West Florida. Set up appointments, transferred calls, inputted new patient information or existing patient changes, and communicated with billing office for.

Washington D.C. Metro Area

Leveraged sound analytical and technical acumen in processing the Equitable Sharing Agreement Certification forms for 15 states and 2,376 law enforcement agencies in the Asset Forfeiture Equitable Sharing Program using the Agreement Certification and Audit (ACA) database system and other tracking systems.✯ Conducted detailed analysis for accuracy, errors.

Annapolis, MD

Represented the state as the complainant to obtain court orders for support while enforcing the collection of current and past due child support amounts, locating non-custodial parents and their assets, and initiating investigations for customer disputes.✯ Effectively managed 800 caseload/project files, analyzing and creating accurate and concise requests.

Killeen, TX

Coordinated the formulation and revision of assessment schedules and packets for over 30 residents, maintaining confidentiality in resident data while creating and manipulating spreadsheets to ensure accuracy.✯ Prepared and corrected monthly statistical and performance reports on individual caseload behavior statuses, and made recommendations based on.

Various Locations

Oversaw and directed floor operations in the receiving, storing, issuing, and inventorying of supplies and equipment valued at $32M. Reviewed data and information for over 85 separate organizations, consisting of equipment orders, repairs, and vehicle dispatching. Instructed and developed employees in the latest technology and computer applications. ✯ Led.