Erika Rodriguez Email & Phone Number

Arlington, Virginia, United States

Washington D.C. Metro Area

Demonstrated accuracy and precision in reviewing and processing the Equitable Sharing Agreement Certification (ESAC) forms for more than 2,000 law enforcement agencies across six states in the Federal Equitable Sharing Program using the Agreement Certification and Audit (ACA) database system and other tracking systems.✯ Identified and recovered thousands of dollars in federal funds through in-depth research and investigation and working alongside the Compliance Review Team auditors and chief financial officers of jurisdictions.✯ Ensured accountability of state and local law enforcement agencies for the proper management and use of shared funds pursuant to the Guide to Equitable Sharing for State, Local, and Tribal Law Enforcement Agencies.✯ Managed agencies’ timely performance of corrective action plans when equitable sharing funds are found to be spent impermissibly in accordance to the Guide.✯ Ensured compliance with Equitable Sharing Program policies and guidelines by conducting analytical computations when reviewing and processing participants’ annual reports.✯ Conducted comprehensive research and retrieved information from databases to process data material into tracking systems.✯ Identified and resolved reporting discrepancies and followed up on permissible use.✯ Delivered exceptional customer service as an informational liaison between Money Laundering and Asset Recovery Section (MLARS), state, local law enforcement partners, and other federal entities concerning equitable sharing matters.✯ Disseminated information on MLARS and the Equitable Sharing Program policy guidelines to federal, state and local law enforcement agencies while conducting training for state and local law enforcement on program policies and procedures

Washington D.C. Metro Area

Delivered analytical support as the travel coordinator for a team of 10 Trial Attorneys in the MLARS using the E2 system. Interpreted and advised MLARS personnel on division policies, budgeting, and procedures for federal travel regulations.✯ Formulated and processed multiple foreign travel and conference memos for travel authorization.✯ Interacted directly with SATO while scheduling reservations and itineraries for domestic and foreign travel.✯ Prepared and submitted Electronic Country Clearance (eCC) for specific Embassy requirements through the State Department.✯ Contributed to the coordination and planning of Asset Forfeiture Working Group meetings, maintaining inventory and ensuring functionality of meeting rooms.✯ Accurately processed travel authorizations, vouchers, tax exemptions, and claim reimbursements.✯ Submitted multiple translation requests daily for different foreign languages vital to Attorney’s cases.✯ Created spreadsheets to maintain accountability of Attorney’s travel progression and deadlines.

Cape Coral, Fl

Effectively managed over 100 daily inbound calls in a call center environment providing superior response to all calling patients to over 15 different facilities throughout multiple counties in South West Florida. Set up appointments, transferred calls, inputted new patient information or existing patient changes, and communicated with billing office for insurance changes.✯ Scheduled, rescheduled and canceled patient appointments for over 50 providers in multiple primary care offices throughout the company ensuring timeliness. ✯ Coordinated the timely collection and processing of all insurance and medical documentation.

Washington D.C. Metro Area

Leveraged sound analytical and technical acumen in processing the Equitable Sharing Agreement Certification forms for 15 states and 2,376 law enforcement agencies in the Asset Forfeiture Equitable Sharing Program using the Agreement Certification and Audit (ACA) database system and other tracking systems.✯ Conducted detailed analysis for accuracy, errors, and discrepancies on all law enforcement agencies’ certification forms resulting in less than 1% deficiency rate.✯ Received, reviewed and processed affidavits and regulatory documents via facsimile and email; structured online database alphabetically by state and region to simplify searchability.

Annapolis, Md

Represented the state as the complainant to obtain court orders for support while enforcing the collection of current and past due child support amounts, locating non-custodial parents and their assets, and initiating investigations for customer disputes.✯ Effectively managed 800 caseload/project files, analyzing and creating accurate and concise requests with past due and current ordered child support, which reduced late pay transactions by 87%.✯ Reviewed reports, from multiple sources and agencies; initiated appropriate actions and updated automated case files.✯ Prepared and corrected reports and correspondence using word processing software.

Killeen, Tx

Coordinated the formulation and revision of assessment schedules and packets for over 30 residents, maintaining confidentiality in resident data while creating and manipulating spreadsheets to ensure accuracy.✯ Prepared and corrected monthly statistical and performance reports on individual caseload behavior statuses, and made recommendations based on investigations.✯ Conducted weekly validation and verification of new arrival cases orientation; explained and assisted over 30 juveniles and their parents in the process of completing proper documentation.

Various Locations

Oversaw and directed floor operations in the receiving, storing, issuing, and inventorying of supplies and equipment valued at $32M. Reviewed data and information for over 85 separate organizations, consisting of equipment orders, repairs, and vehicle dispatching. Instructed and developed employees in the latest technology and computer applications. ✯ Led the modification of the warehouse operations with a robust policy that enforced the standards for delinquent units resulting in a 20% increase in the warehouse’s daily efficiency rate and a 25% decrease in excess inventory.✯ Developed standard operating procedures for scheduled work orders and customer service requirements, which led to a 98% customer service rating.✯ Successfully organized, coordinated, and managed the inventories for command change overs ensuring 100% accountability of all property book worth over $13M.✯ Retrograded more than $10M of equipment back into the Army Supply System with zero discrepancies.