Erika Franco Email & Phone Number

Boise, Idaho, United States

Boise, Id

Act as a liaison between clients and Sales ManagersAnswer questions about hotel event options via phone and emailHandle payment processingMonitor team progressAssist in sending out booking links, reminders and billsHelp create and distribute Banquet Event OrdersChange of Responsibilities due to COVID-19:Housekeeping Supervisor May-AugustFront Desk Associate August-MarchCatering Manager March-July

Long Beach, Ca

Assists with marketing the international Beatles vs. Stones - A Musical ShowdownCurates media listsDrafts and coordinates press releases Research of regional areas

Boise, Idaho Area

Assist with set up and break down of eventsOversee event functions and ensure that everything is running smoothly

Costa Mesa, California

Assist with badging over 7,000 vendors and Employees at the one of the countries top 10 largest fairs. - File badging paper work in proper folders- Accurately print badges in a timely manner to ensure they are preprinted if requested - Communicate with vendors and supervisors from various departments- Make copies and prepare welcome packets for fair commercial and concession vendors- Use OCFEC database to search and input customer information for badges

Whittier, Ca

Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffetCarrying plates of food on trays and serving guestsKeep glasses filled; remove each round of plates and replenish utensilsPerform cleaning tasks and breakdown of serviceMaintain high standards of safety and cleanlinessFollow strict timelines

Book and schedule student lessonsAnswer all incoming calls and made outgoing callsKeep daily log in the computer system through Microsoft OutlookMaintain cleanliness of the building

Greater Los Angeles Area

Assisted the production team in executing the production of the SAG party, Capitol Records NBA All-Star party, and other yearly eventsProvided Support for the CEO and Production team during pre and post productionMaintained inventory of mobile office equipment

Chicago, Il

Process and fill customer food orders, and prepare meals quickly and accuratelyOperate cash register and credit card machine to process customer paymentsAnswer customer questions about food ingredients, freshness, and availability

Columbia College Chicago

Sent out press releases, posted event to news sites, emailed news sitesSuccessfully got NBC Chicago to cover our final event Developed and executed strategies intended to create and uphold the positive public imageProduced and published mass communicationsMaximized brand presence on various channels

Los Angeles, Ca

Social media lead for team project, Henry to the Rescue Curate social media posts with a goal of having a large outreach Organize outreach reports by using SalesForce, HootSuite, and other softwareAnalyzed competitor marketing and sales materials both on and offline

Columbia College Chicago

Worked with marketing team to curate a SXSW showcase Ensured day of timeline was followed Planned and publicized the event to Chicago/Austin communities

Greater Chicago Area

Follow up visits with emails/pictures to let the client know how the visit went, while making sure the standard procedures are followed.

Bachelor Of Arts - Ba, Music Business Management

High School

Activities and Societies: Braves Color Guard and Marching Band, Saint John Bosco Winter Guard, St. Joseph Student Ambassadors, Girl Scouts.