Erika Santiago Email & Phone Number

Serve as the face of the company, build brand recognition, and successfully promote the products and services. Communicate and engage with guests in meaningful ways to increase the company's brand awareness and add/generate new sales opportunities.

• Deal with Guests on a day to day to basis• Responsible for providing fast and flawless service to the VIP Players while building relationships and creating a comfortable atmosphere.• Responsible for selling the food and beverage menus to guests in my dining section as well as delivering food and beverage items to the table.• Ensure guest satisfaction in assigned areas and other areas if necessary. • Maintaining a clean restaurant from the floor and bathrooms, to the coffee machines and trash cans.• Increase daily revenue by, up-selling on food and beverage menu items, bottle service, and cabanas

• Dealt with Customers on a day to day to basis• Top in Suggestive Sales• Organized Stockroom by ensuring “First in first out” and expirations• Dealing with customers in a fast-paced environment on a daily basis.• Barista Girl -- responsible for making hot, iced and frozen beverages • Serving and making various food items such as soups, salads, and sandwiches• Maintaining a clean restaurant from the floor and bathrooms, to the coffee machines and trash cans

Hospitality Administration/Management

Associate’S Degree