Erika Thomas Email & Phone Number

Greater Atlanta Area

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback• Develop and execute test scripts to assess functionality, reliability, performance and quality of service/ product• Liaise with internal teams (e.g. developers and product managers) to identify system requirements and defects•Identify, record, document thoroughly and track bugs•Perform integration and regression testing in lower environments when bugs are resolved•Track quality assurance metrics, like defect densities and open defect counts

Greater Atlanta Area

• Stewarded a high volume of media campaigns throughout the life cycle of each order.• Worked with Sales/Sales Operations to review account priorities and set deadlines• Accurately processed order changes from Agency/Affiliate following established business procedures within 48 hours• Compared estimated ratings with actual ratings to ensure audience delivery• Acted as primary service contact for Agency/Affiliates with all requests related to media campaigns• Collaborated with internal departments to complete projects as necessary• Provided support as needed across Teams and Ampersand offices based on workload demands

• Managed marketing campaigns via TV programming throughout various markets in the United States.• Provided administrative and/or process support for contract administration, customer service, andorder history.• Acted as an extension of the sales team by assisting with product pricing, sales development, sales material creation, marketing communications, sponsorship proposals & recaps.• Generated contract confirmations, reports related to sales activities & revenue data, pool reports,unapproved credits, etc.• Responded to client requests, e.g., spot times.• Recorded and forwarded checks, handles contracts for Account Executives, prepares presentations,types & proofreads correspondence, files and makes copies, relieves receptionist.

• Creatively delivered music reviews for new releases from various artists, albums, and mix tapes of R&B, pop, and hip-hop genres.• Shared a breadth of knowledge on other aspects of the entertainment industry including entertainmentbusiness.

Master Of Science (Ms), Entertainment Business, Salutatorian

Salutatorian of the Master's of Science Entertainment Business graduate program, 2013. Awarded the Course Director's Award in Project.

Bba, Marketing, Finance

Activities and Societies: Delta Sigma Theta Sorority, Inc, Campus Events Council, Marketing Club