Erik Hill Email & Phone Number

New York, Ny, Us

Manage the day to day operation of the 3PL to ensure both on-time pick up and delivery. Customer and carrier rate negotiation to ensure competitive cost per mile.Conduct daily sales calls to develope new customers and retain current customers.

Analyzed and restructured individual dispatched lanes to increase efficiency and profits.Put processes in place so that customers would have full visability of their shipments.Trained management and freight brokers on the modeled procedures and methods.

Directed/indirect management of 105 couriers, and 10 full-time management staff. Responsible for dispatching 85 pick up and delivery routes for the Manhattan footprint. Conducted regular planning meeting with employees and upper management regarding operational performance, P/L results, customer concerns, business development, and union grievance resolution.Managed operational performance,on-time delivery results,delivering on requests of oversees partners and operational cost / business plan formulation,analysis and implementation.

1 of 12 managers in the US responsible for implementing and controlling a cost initiative development.Performed and targeted SIX SIGMA methodologies (DMAIC), in order to establish a rate of progress. Created and developed Standard Operating Procedures (SOP), Master Operating Procedures (MOP), and contingency plans for individual Service Center operations, which coincided with corporate cost initiatives.1 of 3 managers selected out of the Metro NYC area.Team leader for several station projects.Trained new employees on the modeled procedures and methods.Analyzed and restructured pick-up and delivery routes to increase efficiency.Trained station management on the fundamental standardized business methods needed to be sustained and controlled.Saved DHL Express in the month of August and estimated $900,000 in cost reduction.

Directed / indirect management of 80 service providers, 2 full-time management, 4 part-time management and 6 non-union clerical staff. Responsible for dispatching 60 pick up and delivery routes for the areas consisting of Middlesex, Union and Somerset counties in New Jersey. Conducted regular business meeting with employees and upper management regarding operational performance, cost initiative results,union grievance resolution, customer concerns, business development, as well as customer/employee satisfaction. Managed operational performance,delivery quality results,employee performance appraisals, salary administration and payroll.Managed operational cost / business plan formulation, analysis and implementation.

Directed / indirect management of 30 part-time union employees and 3 management employees. Responsible for electronically building dispatch plans to load and balance work on 50-60 delivery routes. Oversaw preload operation to maintain a quality load on all vehicles. Managed daily payroll of union employees. Conducted daily operational meetings with Center Team regarding daily dispatch.Managed operational performance,load quality results,operational cost effectiveness and daily dispatch actual to plan.

Direct responsibility for creating new delivery and pick up boundaries for a rural delivery center consisting of a base level of 50 routes. UPS' North JerseyDistrict, Flemington Center with a service area consisting of Somerset,Hunterdon,and Warren counties.

Directed / indirect management of 59 service providers, 3 part-time management and 4 non-union clerical staff. Daily responsibilities included dispatching 45 pick up and delivery routes for the areas consisting of Hunterdon, Somerset and Warren counties in New Jersey. Conducted regular business meeting with employees and upper management regarding operational performance, cost initiative results,union grievance resolution, customer concerns, business development, as well as customer/employee satisfaction. Managed operational performance,delivery quality results,employee performance appraisals, salary administration and payroll.Managed operational cost / business plan formulation, analysis and implementation

Education record

Graduated and won a business simulation Community Service Award. Labor Relations Workshop (United Parcel Service) - Contract and Labor.

Education record