Erik Perez Email & Phone Number

Casselberry, Florida, United States

Casselberry, Florida, United States

Casselberry, Florida

-Oversaw the saving and filing of all licensed representative documentation-Uploaded and maintained licensed representative information in the Sircon/SalesForce applications-Assisted with all aspects of agent licensing, including: state compliance, scrubbing onboarding documentation, submitting address changes, processing affiliations and endorsements, and processing terminations

Sanford, Florida

-Provided dispatch communications to troopers for collision scenes and other calls for service-Vital link between the public and law enforcement, while helping to maintain public safety at all times -Coordinated radio and data communication traffic according to federal, state, and local rules/regulations-Investigated criminal histories and warrants, documented critical information used in court proceedings for the prosecution of criminals

Melbourne, Florida

-Increased company revenue while consistently hitting departmental and company-wide financial goals -Liaison to facilitate daily & weekly communication between MDS and dozens of Health Care partner facilities for previously billed hospital/physician claims.-Managed and researched weekly accounts using facility hosts to obtain requested updates to facilitate insurance company medical payments

Austin, Texas Area

-Managed the weekly publishing of all National Cancer Information Center (NCIC) department schedules-Completed accurate data clean-up based on data quality reports while effectively running daily reports-Collaborated with Op Analyst team on onboarding tasks of new hire training classes to request staff positions, applied telephony skills and rotating patterns and other configuration tasks for Genesys/Workforce management.

Austin, Texas Area

-Exposured to new business processes for nationwide program coordination.-Collaborated with Directors on selected staff case-studies to find trends, evaluate productivity, and ensure overall effectiveness crucial to the Center's success.-Lead and supported team of Spanish-speaking Resource Specialists and Distribution Specialists to ensure a consistent, accurate, and incorporated approach to building out new processes or procedures.

White Plains, Ny

-Provide seamless delivery of patient-related programs, services, and information to constituents while adhering to the Society’s missions and goals.-Assume Team Leader duties as needed by supervising, managing and providing direct assistance to the director.

New York, New York

-Assisted in conducting research designed to promote improved understanding of disparities in cancer-outcomes in under-served communities.-Aided in the planning and development of the Centers Web Site; www.RalphLaurenCenter.org, administered in overall maintenance/updates to the site.-Management of the Information System and supervision of data input and interpretation while abstracting and automating information from medical charts for specific research and design projects

New York, New York

-Exceeded face-to-face training objective by over 30% within the first 2 years of program commencement.-Provided troubleshooting and computer support to participants, ensuring all hardware and software issues are resolved, along with continuous web site updates; www.hpfreemanpni.org-Organized the logistics of general and customized training programs, while determining each session’s itinerary and participants.