Erik Opinaldo Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Collaborated with a team of software engineers to create full stack web applications using the tools: Javascript, React, Node, Express, MongoDB, HTML and CSS- Designed responsive web applications and implement dynamic elements to improve user experience.- Researched innovative techniques to write efficient code to improve various web projects while.

- Utilized analytical and critical thinking skills when collecting customer feedback,presenting trends, and providing evidence-backed recommendations to theOnboarding and Payments product teams, as well as the Customer Experienceteam, in order to reduce friction for the customer- Further developed communication skills by taking the lead on writing and.

- Demonstrated strong communication skills while providing internal-facing producttraining and customer-facing written Help Center articles, making sure that theCustomer Experience team was well prepared to support all feature releases andupdates- Worked closely with the Central Banking product team to be a clear voice for ourentrepreneurs, bringing focus.

Toronto, Ontario, Canada

- Connected with Wave entrepreneurs through email, phone and live chat, andconsistently provided a positive, empathetic, energizing experience so thatcustomers felt well supported- Effectively collaborated with multiple customer support, developer, and productteams across a variety of product areas to support the entire Wave platform

Toronto, Canada Area

- provided a professional and friendly environment for customers to feel welcomed - Maintained accuracy and efficiency when acting as cashier and handling transactions - Managed time wisely when switching between various tasks that were required throughout the day, including maintaining store cleanliness, interacting with customers and delegating tasks to.

250 College Street

- worked on studies concerning the effects of antipsychotic medication on obesity and diabetes comorbidity- Facilitated and assisted in the acclimatization, preparatory, and supplementary procedures of Sprague Dawley rats with periodic interaction and accurate checks on related variables, such as weight and feces consistency- Ensured accuracy and.