Worked for Galactic, Ltd. from 2003 – 2007 with similar responsibilities.• Effectively implemented and managed marketing account programs, managed account budgets, and ensured the highest level of client service. • Coordinated successful events to market travel incentive programs for sales-based organizations, to build brand awareness and drive new business growth. 
• Worked collaboratively with cross-functional teams in marketing corporate capabilities to current and prospective clients.• Managed merchandise incentive programs including fielding customer service issues, and promptly addressing concerns with professionalism and diplomacy.• Created and reviewed monthly reports for use by Senior Staff in key decision-making.• Efficiently managed the trafficking of graphic items and liaised between various departments within the company to ensure timely execution.Key Achievements:• Fostered productive client relationships and consistently achieved service level goals and client satisfaction.• Planned all aspects of internal bi-annual meetings, including creating themes, managing budget, site selection, and developing meeting content. Consistently achieved desired outcomes through efficient planning and strong attention to detail.

• Managed all aspects of a comprehensive gift card incentive program, which included downloading daily orders, ordering cards from vendors, taking inventory, and ensuring adherence to all program guidelines.• Coordinated intricate details of a $2M merchandise incentive program, including downloaded and distributing orders to the appropriate vendor.Key Achievements: • Managed and delegated responsibilities of the gift card program to a small assembly line team. Utilized encouragement, creativity, and forward thinking leadership to motivate staff to complete such a masterful undertaking with a minimal workforce. • Provided dedicated leadership and co-managed a customer service team, providing direction and coaching in delivering exceptional client service.

• Coordinated and implemented fundraisers and other key events, including receptions, an annual golf tournament, and an annual horse race event. Utilized strategic planning and strong attention to detail to ensure the success of all events.• Authored and submitted all press releases, ensuring alignment with company goals and mission.• Maintained an accurate database of past and current contributors, including acknowledgement letters, and coordinating donation letters for future fundraising efforts.Key Achievement: • Created dynamic marketing materials such as brochures and quarterly newsletters, and utilized strong technical proficiency to manage website design and content for an optimal user experience.